Flowchart 2.1-Initial Troubleshooting | HP X1000, nx7000 guide

Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Y

Go to

Flowchart 2.2,

No Power.

	N
	Beeps,	Check
	Beeps,	LED board,
	LEDs, or error	LED board,	N
	LEDs, or error	speaker
	messages?	speaker
	messages?	connections.		Go to
	Y	connections.
		All drives
		All drives		Flowchart 2.17,
		working?		Nonfunctioning
	N	Y		Device.
	N

	Is there video?	Go to
	Is there video?	Flowchart 2.6,	N	Go to
	(no boot)	Flowchart 2.6,
	(no boot)	No Video.
		No Video.		Flowchart 2.18,
		Keyboard/		Flowchart 2.18,
	Y	Keyboard/		Nonfunctioning
	Y	pointing		Nonfunctioning
		pointing		Keyboard
		device		Keyboard
		device		or Flowchart 2.19,
	N	working?		or Flowchart 2.19,
	N	working?		Nonfunctioning
		Y		Pointing Device.
	Is the OS	Go to	N
	loading?	Flowchart 2.9,	N
		No OS Loading.		Go to
	Y	Connecting		Go to
	Y	Connecting		Flowchart 2.20,
		to network		No Network or
		or modem?		No Network or
	N	or modem?		Modem.
		Y		Modem.


	Is there	Go to
	Is there	Flowchart 2.15,
	sound?	Flowchart 2.15,
	sound?	No Audio.
		No Audio.
	Y	End
	Y

2–8	Maintenance and Service Guide

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HP X1000, nx7000 manual Flowchart 2.1-Initial Troubleshooting, Go to Flowchart No Power