Troubleshooting

Flowchart 2.6—No Video, Part 1

No video.

Port

Replicator

 

 

 

 

Stand-alone

 

 

Go to

or port

 

 

Flowchart 2.7,

replicator?

 

 

No Video, Part 2.

 

 

 

Stand-alone

Internal or

 

 

 

 

 

Adjust

external

 

 

 

 

brightness.

display*?

 

 

 

 

 

 

 

 

 

External

 

Internal

 

 

 

Adjust

 

 

A

brightness.

 

 

 

 

 

 

 

Y

*NOTE: To change from internal to external display, use the hotkey combination.

Y

Video OK?

Done

N

Press lid

switch to ensure

operation.

Y

Video OK?

N

Check for bent pins on cable.

Done

Video OK?

Done

N

Replace the following one at a time. Test after each replacement.

1.Cable between notebook and notebook display (if applicable)

2.Inverter board (if applicable)

3.Display

 

4. VGA board

5. System board

N

 

N

 

 

 

Try

 

Internal and

Replace

 

Video OK?

 

another

 

external

system

 

 

 

display.

 

video OK?

board.

Y

 

 

Y

 

 

 

 

 

 

 

 

 

 

 

 

 

Done

 

 

 

Done

 

 

 

 

 

 

 

 

 

 

Maintenance and Service Guide

2–13