HP Performance Optimized Data Center (POD) 20cp Customer responsibilities Description Initial

Item		Description	Yes	No	N/A		Initial
15.		Following the HP installation site visit, analyze the data that is
Recommendations		collected and prepare a report of findings. HP must identify
		potential obstacles to installation and make
		recommendations for any additional testing or changes to
		the installation plan.
Customer responsibilities
Item		Description				Initial
1.	Point of contact	Provide HP with the name and telephone number of the designated point of
information		contact for the purposes of this service.
2.	Service listing	Provide all information that is required under this service listing or reasonably
information		determined by HP to be necessary to deliver the service, including but without
		limitation, any documentation (internal or external) regarding prior plans or
		investigations used to identify the proposed installation site.
3.	Timely response	Provide a timely response (such as, in a time period that does not adversely
		affect the HP scheduled performance of the service) to all requests for
		information by HP.
4.	Access to subject	Provide HP access to all subject areas and support areas, including the
areas and support		proposed installation site and the mechanical or electrical infrastructure
areas		provided to support the HP POD 20c.
5.	Badge access	Provide HP badge access or an escort for the duration of the site visit to
		facilitate required access to all necessary areas.
6.	Site engineering	Customer site engineering personnel familiar with the proposed installation site
personnel		and personnel responsible for the maintenance and support of the existing
		infrastructure must be available to answer questions.
7.	Documentation	Provide HP copies of all available mechanical and electrical system design
		documentation, including as-built drawings and electrical single-line drawings.
		As appropriate to the specific location, provide HP with campus maps,
		building drawings, floor plans, and other relevant prints to assist in the
		documentation and evaluation of the proposed installation site.
8.	Network	Provide HP information regarding the planned network infrastructure
infrastructure		connection points and pathways.
information
9.	Permission for	Grant HP permission to take photographs for report illustration purposes.
Photographs
10. Project logistics		Arrange site-specific project logistics at the time of scheduling. Failure to
		provide necessary authorizations can limit the effectiveness of the service and
		can, at the discretion of HP, impact scheduling or result in the postponement of
		the service.
11. Business visas		Provide assistance in instances where a temporary business visa is required for
		HP personnel to visit the site. This assistance typically takes the form of
		preparing a letter of invitation. In some cases, a formal request must be made
		by the local company for which the work is taking place, if applicable.

Appendix A: HP site assessment 27