Troubleshooting

Symptom

 

Probable cause

Action

7

Troubleshooting

Nothing appears on the display

Won’t start

Unable to record

No playback tone heard

Unable to erase

Noise heard during playback

Recording level too low

Unable to set index marks

Won’t work with AC adapter

Cannot find the downloaded file

Cannot find the recorded voice

The batteries are not loaded properly.

The batteries are dead.

The recorder is in HOLD mode.

The recorder is in HOLD mode.

The batteries are dead.

Low remaining internal flash memory.

The maximum number of files has been reached.

MUSIC mode is active.

The earphone is connected.

The VOLUME button is set to 0.

The file is locked.

The recorder was shaken during recording.

The recorder was placed near a cell phone or fluorescent lamp while recording or during playback.

The microphone sensitivity is too low.

The maximum number of index marks (16) has been reached.

The file is locked.

A non-standard AC adapter is being used.

The destination folder for downloading was other than the music A folder.

VOICE mode is active.

MUSIC mode is active.

Wrong folder.

Verify polarity is correct.

Replace with new batteries (☞ P.10).

Release the recorder from HOLD (☞ P.54).

Release the recorder from HOLD (☞ P.54).

Replace with new batteries (☞ P.10).

Erase unnecessary files (☞ P.51).

Check another folder.

Switch to VOICE mode (☞ P.11).

Unplug the earphones to use the internal speaker.

Adjust the VOLUME button.

Unlock the file.

Move the recorder.

Set the microphone sensitivity to CONFERENCE mode and try again (☞ P.24).

Erase unnecessary index marks (☞ P.30).

Unlock the file.

Use the Olympus A321 (for US, Canada) or A322 (for Europe except U.K) AC adapter (Optional).

Copy the music file into the music A folder.

Switch to MUSIC mode (☞ P.11).

Switch to VOICE mode (☞ P.11).

Switch to the right folder.

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Olympus DM-10, DM-20 manual Troubleshooting, Symptom Probable cause Action
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DM-20, DM-10 specifications

The Olympus DM-10 and DM-20 digital voice recorders are recognized for their blend of advanced technology and user-friendly design, catering to professionals and casual users alike. These compact devices are ideal for recordings such as meetings, lectures, and personal notes.

One of the standout features of both models is their high-quality stereo recording capability. The DM-10 and DM-20 utilize advanced microphone technology, which allows for clear and precise audio capture. With built-in stereo microphones, these recorders are designed to capture sound from multiple directions, ensuring that every nuance of the recorded audio is faithfully reproduced.

Both models offer an impressive storage capacity, accommodating a significant amount of audio files. The DM-20, in particular, features 2GB of internal memory, while the DM-10 comes with slightly less. However, both support microSD cards, allowing users to expand their storage options. This is especially beneficial for users who require long recording times without the need for frequent data transfer.

Battery life is another crucial aspect of the DM-10 and DM-20. Equipped with long-lasting battery performance, both recorders can operate for hours on end, making them reliable companions for long events. This feature ensures that users do not miss any important details during extensive recording sessions.

User-friendliness is paramount in the design of these devices. Both models come with an intuitive interface, featuring large buttons and a clear display screen that simplify operation. The one-touch recording feature allows users to start recording instantly, without navigating through complex menus. This ease of use is particularly appreciated in fast-paced environments where time is limited.

Additional features include voice activation, which conserves memory and battery power by only recording when sound is detected. This is particularly useful in situations where a user may not want to manually manage the recording process continuously.

Furthermore, both models are compatible with a variety of audio formats, allowing for flexibility in file management and playback. Users can transfer recordings to their computers easily, making it convenient to share or archive important audio files.

In summary, the Olympus DM-10 and DM-20 digital voice recorders are exceptional tools engineered to meet the diverse recording needs of users. With their high-quality audio capture, extensive storage options, and user-centered design, these devices are reliable instruments for anyone seeking to make high-fidelity recordings in various settings.
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