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HP PRO L7500 manual Maintain the printheads 149

Models: PRO L7500

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6.Wipe the electrical contacts on the printhead but do not touch the nozzles.

NOTE: The electrical contacts are small copper-color squares, grouped on one face of the printhead.

The nozzles are on a different face of the printhead. Ink will be visible on the nozzles.

CAUTION: Touching the nozzles can cause permanent nozzle damage. Also, ink can permanently mark clothing.

7.After cleaning, place the printhead on a sheet of paper or paper towel. Make sure the nozzles are facing up and are not in contact with the paper.

Maintain the printheads

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HP PRO L7500 manual Maintain the printheads 149

Contents

HP Officejet Pro L7300/L7500/L7600/L7700 Page HP Officejet Pro L7300/L7500/ L7600/L7700 All-in-One series Copyright information Safety informationTrademarks Copy limitationsContents Print CopyScan Fax some models only Work with memory devices some models onlyConfigure and manage Case D Fax with a distinctive ring service on the same line Maintain and troubleshoot Support and warranty HP supplies and accessoriesRegulatory information Device specificationsEnvironmental sustainability program Find other resources for the product Get startedResource Description LocationControl panel AccessibilityVisual Understand the HP All-in-One partsMobility SupportFront view Memory card slots Printing supplies areaControl panel Back viewLabel Control panel buttons and lightsLabel Icon Color displayConnection information Two-line displayDescription Recommended Enabled computer Technology Phone, or BluetoothInstall the duplexer Install the accessoriesInstall Tray To install the duplexerTo install Tray Turn on accessories in the print driverTo turn on accessories on Windows computers To turn on accessories on Macintosh computersClick Apply Changes Use control panel menus Use the all-in-oneError messages Change device settingsCritical error messages Control-panel message typesTo change settings from the control panel Use the HP Solution Center WindowsTo change settings from the embedded Web server Use the HP photo and imaging softwareTo open the HP Photosmart Software on a Windows computer To enter a space, pause, or symbol Text and symbolsTo erase a letter, number, or symbol Type numbers and text on the control-panel keypadType text using the visual keyboard some models only To enter text by using the visual keyboardTo add a space Available Description symbols Available symbols for dialing fax numbers some models onlyAvailable when entering Load the originalsLoad an original on the scanner glass To load an original in the document feeder trayTo load an original on the scanner glass Tips for selecting and using print media Select print mediaCards and envelopes Photo media Understand specifications for supported mediaTransparencies Custom-sized mediaStatement 140 x 216 mm X 8.5 inches EnvelopesCards Borderless A6 card 105 x Mm 4.13 x 5.83 inches Photo mediaOther media Understand supported media types and weights Tray Type Weight Paper 60 to 105 g/m2Capacity Load media Set minimum marginsMedia Left Right Top Bottom Margin To load Tray 1 main tray To load Tray Configure trays Want toFollow these steps Print on special and custom-sized media To print on special or custom-sized media WindowsTo print on special or custom-sized media Mac OS Print borderless Click Properties or SetupTo print a borderless document Windows Click Manage Custom Sizes in the Paper Size pull-down menuSet up fax numbers as speed-dial entries or groups Set up speed-dial entries some models onlyTo print a borderless document Mac OS Open the Paper Type/Quality panelTo set up a speed-dial group Set up network folders as speed-dial entries some models Print and view a list of speed-dial entries To change default settings for all future jobs Windows Change print settingsTo change settings Mac OS PrintPrint on both sides duplexing Guidelines for printing on both sides of aTo perform duplexing Windows Cancel a print job To perform automatic duplexing Mac OSOpen the Two-Sided Printing panel Copy Change the copy settingsMake copies from the control panel Crop an original color display models onlyTo crop an image from the control panel Cancel a copy jobSet up Direct Digital Filing some models only ScanScan an original To set up a speed-dial entry To set up a network folderScan an original to a network folder Under Address Book, click Direct Digital Filing Speed-dialTo send a scan to a network folder Press Start ScanSelect Select Computer Scan from a TWAIN-compliant or a WIA-compliant program Use Webscan via embedded Web serverScan an original to a memory device Press OK or Start ScanTo scan from a TWAIN-compliant program Edit a scanned originalTo scan from a WIA-compliant program Edit a scanned photo or graphicCancel a scan job Change scan settingsInsert a memory card Work with memory devices some models onlyTo insert a memory card Connect a digital cameraTo print camera-selected photos using the Dpof standard Connect a storage device Print photos using a proof sheet View photos using your computerView photos Print photos from the control panelTo print a proof sheet For color display modelsFor two-line display models To scan a completed proof sheet To complete a proof sheetTo print a panoramic photo Print panoramic photosPrint passport photos To select additional photos for printingTo print passport photos Print video action photos Save photos to your computer To create video action printsTo print now To save photos Fax some models only Send a faxSend a basic fax Send a fax manually from a phone To send a basic fax from the control panelTo send a fax manually from a phone To send a fax using monitor dialing from the control panel Send a fax using monitor dialingReceive a fax manually Receive a faxPress Start FAX Black Press Start FAX Black againOn Error Only Set up backup fax receptionTo receive a fax manually OffReprint received faxes from memory Forward faxes to another number To forward faxes using the embedded Web serverTo clear fax logs via the embedded Web server To forward faxes from the control panelTo set the junk fax mode Set the junk fax modeBlock junk fax numbers To select a number from the caller ID listRemove numbers from the junk fax list To remove numbers from the list of junk fax numbersView a list of blocked fax numbers Change fax settings Configure the fax headerSet the answer mode Auto answer Press Advance Fax Setup, and then press Distinctive Ring Press Basic Fax Setup, and then press Rings to AnswerSet the number of rings before answering Change the answer ring pattern for distinctive ringSet the dial type Set the fax error correction modeSet the redial options To set the answer ring pattern via the embedded Web serverFax over the Internet Select Advanced Fax Setup, and then press Fax SpeedSet the fax speed To set the fax speed from the control panelTest fax setup To test fax setupUse reports Print fax confirmation reports Print fax error reportsPrint and view the fax log Cancel a faxConfigure and manage Manage the deviceOverview of management tasks If you want Monitor the deviceEmbedded Web server Printer status information Click Ink cartridge and printhead statusAdminister the device Configuration section, select Manual IP Wireless 802.11. In the IP AddressConfigure Direct Digital Filing settings Setting up the dial type Click the SettingsUse device management tools Embedded Web serverTo open the embedded Web server Toolbox Windows Pages/buttons ContentsEmbedded Web server pages To open the ToolboxPrint PQ print quality Diagnostic Tabs ContentsToolbox tabs Ink Level Information Shows estimated inkHP Printer Utility Mac OS Printer Settings panelTo open the HP Printer Utility HP Printer Utility panels Information and Support panelHP Web Jetadmin software Network Printer Setup Utility Mac OSTo open the Network Printer Setup Utility HP Instant SupportMyPrintMileage Understand the self-test diagnostic Understand the self-test diagnostic Network Configuration Understand the network configurationConfigure network options Change basic network settingsChannel range definitions Use the Wireless Setup Wizard Change advanced network settingsView and print network settings Turn the wireless radio on and offSelect Advanced Setup, then select Link Speed Set up faxing for the device some models onlyAutomatic Full Half To View IP settings To Change IP settingsSet up faxing parallel phone systems Choose the correct fax setup for your home or officeCountries/regions with a parallel-type phone system Set up faxing for the device some models only 103 Select your fax setup case Recommended fax setup for parallel-type phone systemsRecommended fax setup for serial-type phone systems Case a Separate fax line no voice calls received Other equipment/servicesCase B Set up the device with DSL To set up the device with a separate fax lineTo set up the device with DSL To set up the device with a distinctive ring service Case D Fax with a distinctive ring service on the same lineCase E Shared voice/fax line To set up the device with a shared voice/fax lineCase F Shared voice/fax line with voice mail Set up the device with a computer dial-up modem To set up the device with voice mailSet up the device with a computer DSL/ADSL modem To set up the device with a computer dial-up modemCase H Shared voice/fax line with computer modem To set up the device with a computer DSL/ADSL modemExample of a parallel splitter Shared voice/fax with computer dial-up modemComputer Telephone Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Chapter 10 Example of a parallel splitter Configure and manage Set up faxing for the device some models only 121 To set up the device with a computer DSL/ADSL modem 12 Example of a parallel splitter Serial-type fax setup Direct connection Configure the device WindowsTo share the device on a locally shared network To connect the device before installing the softwareTo install the device on a network To install the device software on client computersNetwork connection Configure the device Mac OS To install the software for network or direct connectionSelect Network Printer or Network Printer Server To share the device among computers running Mac OS To share the device on a locally shared networkUnderstand 802.11 wireless network settings Communication modeNetwork name Ssid Data encryption Security settingsTo set up wireless communication using the installer Windows To set up the device on a wireless network Mac OS To set up wireless communication using SecureEasySetup SESGuidelines for reducing interference on a wireless network To turn off wireless communicationGuidelines for ensuring wireless network security To add hardware addresses to a WAPOther guidelines Set up the device for Bluetooth communicationTo find out the address of the device a. Press Setup Connect the device with BluetoothConnecting the device with Bluetooth on Windows SeriesTo install and print using the Microsoft stack To install and print using the Widcomm/Broadcom stackClick View devices in range Connect the device with Bluetooth on Mac OS Set Bluetooth security for the deviceTo install and print using Bluetooth Open the Printer Setup UtilityTo set the device to be not visible from the control panel Use a passkey to authenticate Bluetooth devicesUninstall and reinstall the software Reset Bluetooth settings via the embedded Web serverTo uninstall from a Windows computer, method Uninstall and reinstall the software 141 Chapter Supported ink cartridges Maintain and troubleshootTo replace the ink cartridges Replace the ink cartridgesTo print the print quality diagnostic Maintain the printheadsTo check printhead health To align the printheads To clean the printheads To clean the printhead contacts manuallyTo calibrate the linefeed Chapter Maintain the printheads 149 To replace the printheads Maintain the printheads 151 Store printing supplies Clean the deviceStore ink cartridges Store printheadsClean the scanner glass Clean the automatic document feeder ADFTo clean the scanner glass To clean the ADF Clean the device 155 To clean the ADF lid backing Clean the exterior Troubleshooting tips and resourcesError message appears on control-panel display Solve printing problemsDevice shuts down unexpectedly Device is not responding nothing printsDevice does not accept printhead Blank or partial page printed Device takes a long time to printSomething on the page is missing or incorrect Placement of the text or graphics is wrongPoor print quality and unexpected printouts Device prints half a page, then ejects the paperPoor quality printouts Meaningless characters print Check the print settingsInk is smearing Check the type of media loaded in the deviceOutput is faded or dull colored Ink is not filling the text or graphics completelyColors are printing as black and white Wrong colors are printingSolve paper-feed problems Media is not coming out correctly Media is not picked up from a trayPages are skewing Multiple pages are being picked upNo copy came out Solve copy problemsCopies are blank Wrong original was copiedSize is reduced Documents are missing or fadedCopy quality is poor Copy defects are apparentError messages appear Solve scan problemsScanner did nothing Scan takes too longPart of the document did not scan or text is missing Scanned image quality is poor Text cannot be editedCheck the originals Reload document and then restart jobScanned image is skewed crooked Image quality is better when printedGraphics look different from the original Take steps to improve the scan qualityUnable to scan to network folder Direct Digital Filing Scan defects are apparentFilename prefix has not been set up correctly Solve fax problemsFax test failed Disk is fullFax Hardware Test failed Solution Phone Cord Connected to Correct Port on Fax test failed Solve fax problems 177 Dial Tone Detection test failed Solution Display always shows Phone Off Hook Fax Line Condition test failed SolutionDevice is having problems sending and receiving faxes Solve fax problems 181 Device cannot receive faxes, but can send faxes Solution Device is having problems sending a manual fax SolutionSolve fax problems 183 Device cannot send faxes, but can receive faxes Solution Fax tones are recorded on my answering machine Solution Solve photo memory card problemsPhone cord that came with my device is not long enough To extend your phone cordDevice cannot read photos on the memory card Device cannot read the memory cardCheck the memory card Check the memory card slotEmbedded Web server cannot be opened Solve device management problemsHardware installation suggestions Troubleshoot installation issuesSoftware installation suggestions Check the hardware connectionsSolve software installation problems Solve alignment page problemsVerify installation preliminaries Check the device to ensure the followingSolve network problems General network troubleshootingProblems connecting to a wired network Check the wireless communication settings Solve wireless problemsAdd hardware addresses to a wireless access point WAP Reset network configuration settingsClear jams To clear a jam Clear a jam in the deviceChapter To clear a jam in the ADF Clear jams in the ADFChapter Tips for avoiding jams Accessories HP supplies and accessoriesOrder printing supplies online SuppliesHP media PrintheadsObtain electronic support Support and warrantyObtain HP telephone support Before you callTelephone support numbers Appendix B Support and warranty Hewlett-Packard limited warranty statement Prepare the device for shipment Remove the ink cartridges and printheads before shipmentTo remove ink cartridges before shipment Remove the control-panel faceplate To remove printheads before shipmentTo remove the control-panel faceplate Pack the device To pack the device Physical specifications Device specificationsProduct features and capacities Feature CapacitySystem requirements Processor and memory specificationsEmbedded Web server specifications Network protocol specificationsPrint specifications Print resolutionFax specifications Copy specificationsMode Type Speed ppm ColorDirect Digital Filing specifications Scan specificationsEnvironmental specifications Electrical specificationsSupported devices Memory card specificationsUSB flash drives Lexar Media JumpDrive 256 MBRegulatory information FCC statementShielded cables Exposure to radio frequency radiation wireless products only Appendix D Regulatory information 217 EMI statement Korea Other regulatory informationPower cord statement Regulatory information for wireless productsVcci statement Japan Regulatory model number LED classificationAppendix D Regulatory information Regulatory information for wireless products 221 Appendix D Regulatory information Regulatory information for wireless products 223 Appendix D Regulatory information Regulatory information for wireless products 225 Declaration of conformity HP Officejet Pro L7700 Declaration of conformity 227 Battery information Power consumptionEnvironmental sustainability program Reduction and eliminationProduct packaging Material safety data sheets RecyclingPlastics HP products and suppliesIndex Page Page Page OCR Page Page Page Twain Page Page Hewlett-Packard Development Company, L.P