Chapter | HP PRO L7500 manual

Chapter 10

4.While lifting the green lever, rotate the pick mechanism until it stays open.

5.Gently try to remove the page without tearing it. If you feel resistance, continue with the next step.

6.Open the ADF and gently loosen the media by using both hands.

7.When the media is free, gently pull it out.

8.Close the ADF.

9.Lower the green lever.

10.Reinstall the jam cleanout part by inserting it as shown. Push down on the two tabs until the part snaps into place.

NOTE: If the cleanout part is not replaced correctly, future jamming might occur.

196 Maintain and troubleshoot

Image 200

HP PRO L7500 manual Chapter

Contents

HP Officejet Pro L7300/L7500/L7600/L7700 Page HP Officejet Pro L7300/L7500/ L7600/L7700 All-in-One series Safety information Copyright informationTrademarks Copy limitations Contents Scan PrintCopy Work with memory devices some models only Fax some models only Configure and manage Case D Fax with a distinctive ring service on the same line Maintain and troubleshoot HP supplies and accessories Support and warranty Device specifications Regulatory information Environmental sustainability program Get started Find other resources for the productResource Description Location Accessibility Control panel Understand the HP All-in-One parts VisualMobility Support Front view Printing supplies area Memory card slots Back view Control panel Control panel buttons and lights Label Label Color display Icon Description Recommended Connection informationTwo-line display Technology Phone, or Bluetooth Enabled computer Install the accessories Install the duplexerInstall Tray To install the duplexer Turn on accessories in the print driver To install Tray Click Apply Changes To turn on accessories on Windows computersTo turn on accessories on Macintosh computers Use the all-in-one Use control panel menus Change device settings Error messagesCritical error messages Control-panel message types Use the HP Solution Center Windows To change settings from the control panelTo change settings from the embedded Web server Use the HP photo and imaging software To open the HP Photosmart Software on a Windows computer Text and symbols To enter a space, pause, or symbolTo erase a letter, number, or symbol Type numbers and text on the control-panel keypad To add a space Type text using the visual keyboard some models onlyTo enter text by using the visual keyboard Available symbols for dialing fax numbers some models only Available Description symbolsAvailable when entering Load the originals To load an original on the scanner glass Load an original on the scanner glassTo load an original in the document feeder tray Cards and envelopes Tips for selecting and using print mediaSelect print media Understand specifications for supported media Photo mediaTransparencies Custom-sized media Cards Statement 140 x 216 mm X 8.5 inchesEnvelopes Other media Borderless A6 card 105 x Mm 4.13 x 5.83 inchesPhoto media Capacity Understand supported media types and weightsTray Type Weight Paper 60 to 105 g/m2 Media Left Right Top Bottom Margin Load mediaSet minimum margins To load Tray 1 main tray To load Tray Follow these steps Configure traysWant to To print on special or custom-sized media Mac OS Print on special and custom-sized mediaTo print on special or custom-sized media Windows Click Properties or Setup Print borderlessTo print a borderless document Windows Click Manage Custom Sizes in the Paper Size pull-down menu Set up speed-dial entries some models only Set up fax numbers as speed-dial entries or groupsTo print a borderless document Mac OS Open the Paper Type/Quality panel To set up a speed-dial group Set up network folders as speed-dial entries some models Print and view a list of speed-dial entries Change print settings To change default settings for all future jobs WindowsTo change settings Mac OS Print To perform duplexing Windows Print on both sides duplexingGuidelines for printing on both sides of a Open the Two-Sided Printing panel Cancel a print jobTo perform automatic duplexing Mac OS Change the copy settings CopyMake copies from the control panel Crop an original color display models only Cancel a copy job To crop an image from the control panel Scan an original Set up Direct Digital Filing some models onlyScan To set up a network folder To set up a speed-dial entryScan an original to a network folder Under Address Book, click Direct Digital Filing Speed-dial Select Select Computer To send a scan to a network folderPress Start Scan Use Webscan via embedded Web server Scan from a TWAIN-compliant or a WIA-compliant programScan an original to a memory device Press OK or Start Scan Edit a scanned original To scan from a TWAIN-compliant programTo scan from a WIA-compliant program Edit a scanned photo or graphic Change scan settings Cancel a scan job Work with memory devices some models only Insert a memory card Connect a digital camera To insert a memory card To print camera-selected photos using the Dpof standard Connect a storage device View photos using your computer Print photos using a proof sheetView photos Print photos from the control panel For two-line display models To print a proof sheetFor color display models To complete a proof sheet To scan a completed proof sheet Print panoramic photos To print a panoramic photo To print passport photos Print passport photosTo select additional photos for printing Print video action photos To print now Save photos to your computerTo create video action prints To save photos Send a basic fax Fax some models onlySend a fax To send a fax manually from a phone Send a fax manually from a phoneTo send a basic fax from the control panel Send a fax using monitor dialing To send a fax using monitor dialing from the control panel Receive a fax Receive a fax manuallyPress Start FAX Black Press Start FAX Black again Set up backup fax reception On Error OnlyTo receive a fax manually Off Reprint received faxes from memory To forward faxes using the embedded Web server Forward faxes to another numberTo clear fax logs via the embedded Web server To forward faxes from the control panel Set the junk fax mode To set the junk fax modeBlock junk fax numbers To select a number from the caller ID list View a list of blocked fax numbers Remove numbers from the junk fax listTo remove numbers from the list of junk fax numbers Set the answer mode Auto answer Change fax settingsConfigure the fax header Press Basic Fax Setup, and then press Rings to Answer Press Advance Fax Setup, and then press Distinctive RingSet the number of rings before answering Change the answer ring pattern for distinctive ring Set the fax error correction mode Set the dial typeSet the redial options To set the answer ring pattern via the embedded Web server Select Advanced Fax Setup, and then press Fax Speed Fax over the InternetSet the fax speed To set the fax speed from the control panel Use reports Test fax setupTo test fax setup Print fax error reports Print fax confirmation reports Cancel a fax Print and view the fax log Overview of management tasks Configure and manageManage the device Monitor the device If you wantEmbedded Web server Printer status information Click Ink cartridge and printhead status Administer the device Wireless 802.11. In the IP Address Configuration section, select Manual IPConfigure Direct Digital Filing settings Setting up the dial type Click the Settings To open the embedded Web server Use device management toolsEmbedded Web server Pages/buttons Contents Toolbox WindowsEmbedded Web server pages To open the Toolbox Tabs Contents Print PQ print quality DiagnosticToolbox tabs Ink Level Information Shows estimated ink Printer Settings panel HP Printer Utility Mac OSTo open the HP Printer Utility HP Printer Utility panels Information and Support panel Network Printer Setup Utility Mac OS HP Web Jetadmin softwareTo open the Network Printer Setup Utility HP Instant Support MyPrintMileage Understand the self-test diagnostic Understand the self-test diagnostic Understand the network configuration Network Configuration Channel range definitions Configure network optionsChange basic network settings Change advanced network settings Use the Wireless Setup WizardView and print network settings Turn the wireless radio on and off Set up faxing for the device some models only Select Advanced Setup, then select Link SpeedAutomatic Full Half To View IP settings To Change IP settings Countries/regions with a parallel-type phone system Set up faxing parallel phone systemsChoose the correct fax setup for your home or office Set up faxing for the device some models only 103 Recommended fax setup for serial-type phone systems Select your fax setup caseRecommended fax setup for parallel-type phone systems Other equipment/services Case a Separate fax line no voice calls received To set up the device with a separate fax line Case B Set up the device with DSL To set up the device with DSL Case D Fax with a distinctive ring service on the same line To set up the device with a distinctive ring service To set up the device with a shared voice/fax line Case E Shared voice/fax line Case F Shared voice/fax line with voice mail To set up the device with voice mail Set up the device with a computer dial-up modem To set up the device with a computer dial-up modem Set up the device with a computer DSL/ADSL modem To set up the device with a computer DSL/ADSL modem Case H Shared voice/fax line with computer modem Shared voice/fax with computer dial-up modem Example of a parallel splitter Computer Telephone Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Chapter 10 Example of a parallel splitter Configure and manage Set up faxing for the device some models only 121 To set up the device with a computer DSL/ADSL modem 12 Example of a parallel splitter Serial-type fax setup Configure the device Windows Direct connection To connect the device before installing the software To share the device on a locally shared network Network connection To install the device on a networkTo install the device software on client computers Select Network Printer or Network Printer Server Configure the device Mac OSTo install the software for network or direct connection To share the device on a locally shared network To share the device among computers running Mac OS Network name Ssid Understand 802.11 wireless network settingsCommunication mode Security settings Data encryption To set up wireless communication using the installer Windows To set up wireless communication using SecureEasySetup SES To set up the device on a wireless network Mac OS To turn off wireless communication Guidelines for reducing interference on a wireless networkGuidelines for ensuring wireless network security To add hardware addresses to a WAP Set up the device for Bluetooth communication Other guidelines Connect the device with Bluetooth To find out the address of the device a. Press SetupConnecting the device with Bluetooth on Windows Series Click View devices in range To install and print using the Microsoft stackTo install and print using the Widcomm/Broadcom stack Set Bluetooth security for the device Connect the device with Bluetooth on Mac OSTo install and print using Bluetooth Open the Printer Setup Utility Use a passkey to authenticate Bluetooth devices To set the device to be not visible from the control panel To uninstall from a Windows computer, method Uninstall and reinstall the softwareReset Bluetooth settings via the embedded Web server Uninstall and reinstall the software 141 Chapter Maintain and troubleshoot Supported ink cartridges Replace the ink cartridges To replace the ink cartridges To check printhead health To print the print quality diagnosticMaintain the printheads To align the printheads To calibrate the linefeed To clean the printheadsTo clean the printhead contacts manually Chapter Maintain the printheads 149 To replace the printheads Maintain the printheads 151 Clean the device Store printing suppliesStore ink cartridges Store printheads To clean the scanner glass Clean the scanner glassClean the automatic document feeder ADF To clean the ADF Clean the device 155 To clean the ADF lid backing Troubleshooting tips and resources Clean the exterior Solve printing problems Error message appears on control-panel displayDevice shuts down unexpectedly Device is not responding nothing prints Device does not accept printhead Device takes a long time to print Blank or partial page printed Placement of the text or graphics is wrong Something on the page is missing or incorrect Poor quality printouts Poor print quality and unexpected printoutsDevice prints half a page, then ejects the paper Check the print settings Meaningless characters printInk is smearing Check the type of media loaded in the device Ink is not filling the text or graphics completely Output is faded or dull coloredColors are printing as black and white Wrong colors are printing Solve paper-feed problems Media is not picked up from a tray Media is not coming out correctlyPages are skewing Multiple pages are being picked up Solve copy problems No copy came outCopies are blank Wrong original was copied Documents are missing or faded Size is reducedCopy quality is poor Copy defects are apparent Solve scan problems Error messages appear Part of the document did not scan or text is missing Scanner did nothingScan takes too long Text cannot be edited Scanned image quality is poorCheck the originals Reload document and then restart job Image quality is better when printed Scanned image is skewed crookedGraphics look different from the original Take steps to improve the scan quality Scan defects are apparent Unable to scan to network folder Direct Digital Filing Solve fax problems Filename prefix has not been set up correctlyFax test failed Disk is full Fax Hardware Test failed Solution Phone Cord Connected to Correct Port on Fax test failed Solve fax problems 177 Dial Tone Detection test failed Solution Fax Line Condition test failed Solution Display always shows Phone Off Hook Device is having problems sending and receiving faxes Solve fax problems 181 Device is having problems sending a manual fax Solution Device cannot receive faxes, but can send faxes Solution Solve fax problems 183 Device cannot send faxes, but can receive faxes Solution Solve photo memory card problems Fax tones are recorded on my answering machine SolutionPhone cord that came with my device is not long enough To extend your phone cord Device cannot read the memory card Device cannot read photos on the memory cardCheck the memory card Check the memory card slot Solve device management problems Embedded Web server cannot be opened Troubleshoot installation issues Hardware installation suggestionsSoftware installation suggestions Check the hardware connections Solve alignment page problems Solve software installation problemsVerify installation preliminaries Check the device to ensure the following Problems connecting to a wired network Solve network problemsGeneral network troubleshooting Solve wireless problems Check the wireless communication settings Clear jams Add hardware addresses to a wireless access point WAPReset network configuration settings Clear a jam in the device To clear a jam Chapter Clear jams in the ADF To clear a jam in the ADF Chapter Tips for avoiding jams HP supplies and accessories AccessoriesOrder printing supplies online Supplies Printheads HP media Support and warranty Obtain electronic supportObtain HP telephone support Before you call Telephone support numbers Appendix B Support and warranty Hewlett-Packard limited warranty statement To remove ink cartridges before shipment Prepare the device for shipmentRemove the ink cartridges and printheads before shipment To remove the control-panel faceplate Remove the control-panel faceplateTo remove printheads before shipment Pack the device To pack the device Device specifications Physical specificationsProduct features and capacities Feature Capacity Processor and memory specifications System requirements Network protocol specifications Embedded Web server specificationsPrint specifications Print resolution Copy specifications Fax specificationsMode Type Speed ppm Color Scan specifications Direct Digital Filing specificationsEnvironmental specifications Electrical specifications Memory card specifications Supported devicesUSB flash drives Lexar Media JumpDrive 256 MB Shielded cables Regulatory informationFCC statement Exposure to radio frequency radiation wireless products only Appendix D Regulatory information 217 Other regulatory information EMI statement Korea Regulatory information for wireless products Power cord statementVcci statement Japan Regulatory model number LED classification Appendix D Regulatory information Regulatory information for wireless products 221 Appendix D Regulatory information Regulatory information for wireless products 223 Appendix D Regulatory information Regulatory information for wireless products 225 Declaration of conformity HP Officejet Pro L7700 Declaration of conformity 227 Power consumption Battery informationEnvironmental sustainability program Reduction and elimination Material safety data sheets Recycling Product packagingPlastics HP products and supplies Index Page Page Page OCR Page Page Page Twain Page Page Hewlett-Packard Development Company, L.P