Troubleshooting

In this section

 

 

 

 

 

 

 

 

LED and audible alarm troubleshooting

.....................................................................................................

 

 

 

38

Battery condition ....................................................................................................................................

 

 

 

 

 

 

39

Bypass is out of range ............................................................................................................................

 

 

 

 

 

39

General alarm condition .........................................................................................................................

 

 

 

 

 

40

Input voltage is out of range ....................................................................................................................

 

 

 

 

 

40

Insufficient warning of low batteries..........................................................................................................

 

 

 

 

40

Internal UPS fault condition......................................................................................................................

 

 

 

 

 

40

Low battery shutdowns............................................................................................................................

 

 

 

 

 

41

Overload condition ................................................................................................................................

 

 

 

 

 

 

41

REPO condition......................................................................................................................................

 

 

 

 

 

 

41

Site wiring condition...............................................................................................................................

 

 

 

 

 

 

41

UPS does not provide the expected backup time ........................................................................................

 

 

 

41

UPS does not start ..................................................................................................................................

 

 

 

 

 

 

42

UPS frequently switches between utility and battery power

..........................................................................

 

42

UPS is in Auto-Bypass mode ....................................................................................................................

 

 

 

 

 

42

UPS is on battery....................................................................................................................................

 

 

 

 

 

 

42

Utility power condition............................................................................................................................

 

 

 

 

 

42

LED and audible alarm troubleshooting

 

 

General

On

Battery

Site

Utility

Overload

Audible alarm

Can alarm

Condition

Alarm

Battery

Fault

Wiring

LED

LED

 

be silenced

 

LED

LED

LED

Fault

 

 

 

("Silencing

 

 

 

 

LED

 

 

 

an audible

 

 

 

 

 

 

 

 

alarm" on

 

 

 

 

 

 

 

 

page 28)?

 

Off

Off

Off

Off

Green

Off

No audible

N/A

UPS is in Operate

 

 

 

 

 

 

alarm

 

mode (on page 26)

Off

Off

Off

Off

Flashing

Off

No audible

N/A

UPS is in Standby

 

 

 

 

green

 

alarm

 

mode (on page 26)

Off

Off

Off

Off

Red

Off

On—1 beep

Yes

UPS is in Auto-Bypass

 

 

 

 

 

 

every 5

 

mode (on page 27)

 

 

 

 

 

 

seconds

 

 

Flashing

Off

Off

Off

Red

Off

On—1 beep

Yes

General alarm

red

 

 

 

 

 

every 5

 

condition—UPS is in

 

 

 

 

 

 

seconds

 

Auto-Bypass mode

 

 

 

 

 

 

 

 

("General alarm

 

 

 

 

 

 

 

 

condition" on page 40)

Off

Off

Off

Off

Flashing

Off

On—1 beep

Yes

Bypass is out of range

 

 

 

 

red

 

every 5

 

(on page 39)

 

 

 

 

 

 

seconds

 

 

Troubleshooting 38