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HP R5500 Battery condition, Bypass is out of range, General alarm condition

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Red	Off	Off	Off	Off	Off	On—	Yes	Battery condition (on
						Continuous		page 40 )

Flashing	Off	Off	Off	Flashing	Off	On—	Yes	REPO condition (on
red				green		Continuous		page 42 )

Off	Off	Off	Red	Off	Off	On—1 beep	Yes	Site wiring condition
						every 5		(on page 42 )
						seconds

Flashing	Off	Off	Off	Off	Red	On—	Yes	UPS power capacity is
red						Continuous		exceeded ("Overload
								condition" on page 42 )

For the location of individual LEDs, see "UPS front panel LED indicators (on page 8)."

Battery condition

Action:

1.Install the battery module. If the battery module is already installed, remove and reinsert the module.

2.Allow the UPS batteries to charge for 48 hours.

3.If the LED does not turn off, replace the batteries ("UPS battery replacement procedure " on page 36 ).

4.If the condition persists, contact an HP authorized service representative.

Bypass is out of range

The input voltage is not within ±12 percent of nominal voltage.

The UPS is receiving utility power that might be unstable or in brownout conditions. The UPS continues to supply power to the connected equipment. If conditions worsen, the UPS might switch to battery power.

Action:

1.Check the input voltage and reconfigure the UPS ("Configuring the UPS" on page 28 ).

2.Contact a qualified electrician to verify that the utility power is suitable for the UPS.

General alarm condition

Action:

1.If power management software is being used, check the log files to obtain specific error information to help identify the problem.

For more information about the causes of a general alarm condition, see the HP Power Manager user guide available for download from the HP website (http://www.hp.com/go/rackandpower).

2.Check the batteries:

a.Allow the UPS batteries to charge for 48 hours.

b.If the Battery Fault LED is red, replace the batteries ("UPS battery replacement procedure " on page 36).

3.Reduce the load:

a.Power down the UPS ("Powering down the UPS" on page 30 ).

Troubleshooting 40

Contents

HP UPS R5500 User Guide Page Contents Page Page Component identification UPS front panel controls UPS front panel LED indicators REPO port ERM rear panel Installation Tools and materials Selecting a site Readying the equipment Page Page Preparing the rails for integrated shipping Installing the UPS Page Removing the UPS battery bracket Installing the batteries Replacing the UPS battery bracket Attaching the UPS front bezel Switching on the UPS battery circuit breaker Connecting the serial communications port Connecting the REPO port Connecting the ground bonding cable Connecting the UPS to utility power Connecting devices to the UPS Connecting the UPS cord retention clips Charging the UPS batteries Starting power to the load Attaching the ERM front bezel Switching off the ERM circuit breaker Connecting the ERM to the UPS Switching on the ERM circuit breaker Charging the ERM batteries UPS operations Standby mode Operate mode Configure mode Auto-Bypassmode Testing the LEDs Silencing an audible alarm Verifying the REPO port connection Powering down the UPS Power management Maintenance Replacing the UPS electronics module Replacing the UPS option card Important battery safety information Battery care and storage guidelines UPS battery replacement procedure Replacing the UPS Replacing the ERM Updating the UPS firmware Troubleshooting Battery condition Bypass is out of range General alarm condition Input voltage is out of range Insufficient warning of low batteries Internal UPS fault condition Low battery shutdowns Overload condition REPO condition Site wiring condition UPS does not provide the expected backup time UPS does not start UPS frequently switches between utility and battery power UPS is in Auto-Bypassmode UPS is on battery Utility power condition Specifications Power protection specifications Voltage specifications Output tolerance specifications Output feature specifications Environmental specifications REPO port specifications Spares Hardware options Technical support Warranty information Regulatory compliance notices FCC rating label Class A equipment Class B equipment Modifications Cables Canadian notice (Avis Canadien) European Union regulatory notice Japanese notice BSMI notice Battery replacement notice Taiwan battery recycling notice Power cord statement for Japan Electrostatic discharge Acronyms and abbreviations Index