Troubleshooting

Refer to this section if you have viewing, picture, sound, remote, or startup problems with your TV.

Startup questions

Startup symptom

Remedy

 

 

 

 

I do not hear sound at power-on

Is the volume too low? Press the Volume button.

 

even though there is an image.

Is mute turned on? Press the Mute button or the Volume button.

 

 

Is an external sound system connected and turned on? Are the

 

 

speakers turned off in the OSD Option menu? (See the Output Select

 

 

option in “Using the Option Menu” on page 54.)

 

 

 

 

I do not see an image at power-on.

Are the connections to the input signal source component correct?

 

 

Double-check that the cables are properly inserted in the color-coded

 

 

connectors.

 

 

Is the input source powered on? Turn on the set-top box, DVD player,

 

 

or other component you are trying to view.

 

 

Is the correct input signal source selected? Press the Source button on

 

 

the remote control and confirm the source is selected.

 

 

Press the Setup button on the remote control.

 

 

If the OSD appears, check the cables to the input source, and

 

 

press the Source button on the remote control to choose the input

 

 

source.

 

 

If the OSD does not display, see the next symptom, “There is no

 

 

power.”

 

 

 

 

There is no power.

Press the Power button on the remote control unit.

 

 

If the indicator on the TV is off, press the Power button on the TV.

 

 

Is the AC cord disconnected? Make sure both ends of the power cord

 

 

are plugged in. (See “Connecting power to the TV” on page 18.)

 

 

Is the MediaSmart C cable loose or disconnected? Make sure both

 

 

ends are securely inserted. (See “Connecting MediaSmart cables”

Troubleshooting

 

on page 8.)

 

 

 

Is there power coming from the outlet? Plug in a functional lamp or

 

 

other electrical device into the same outlet as the TV to make sure

 

 

there is power coming from the outlet.

 

 

If using a power strip, make sure it is turned on.

 

 

 

 

The unit cannot be operated.

External influences such as lightning and static electricity may cause

 

 

improper operation. In this case, operate the unit after first turning on

 

 

the power of the TV or unplugging the AC cord and replugging it in

 

 

after 1 or 2 minutes.

 

 

 

 

Troubleshooting 85

Page 97
Image 97
HP SLC3760N 37 inch manual Troubleshooting, Startup questions Startup symptom Remedy

SLC3760N 37 inch specifications

The HP SLC3760N is a 37-inch display designed for dynamic digital signage and professional applications. This large screen format enables it to stand out in various environments, such as retail, events, and corporate settings. With its sleek design and versatile mounting options, the SLC3760N can seamlessly fit into any décor while delivering high-quality visuals.

One of the standout features of the HP SLC3760N is its high-resolution display, providing a stunning visual experience with vibrant colors and sharp details. The screen supports Full HD resolution, ensuring that images, videos, and graphics are presented with clarity and precision. This makes it a suitable choice for showcasing advertisements, promotional content, and important information effectively.

The display employs advanced LED backlighting technology, which enhances brightness and color accuracy while reducing power consumption. This energy-efficient design not only lowers operating costs but also contributes to a sustainable environment, aligning well with modern energy-saving practices.

Another significant characteristic of the HP SLC3760N is its built-in support for multiple input formats, including HDMI, VGA, and DisplayPort. This allows the display to connect seamlessly with various multimedia devices, such as PCs, media players, and cameras. Users can easily switch between sources for greater flexibility in content presentation.

In terms of usability, the HP SLC3760N offers extensive compatibility with various content management systems, enabling efficient scheduling and playback of digital signage content. This feature is particularly beneficial for businesses looking to engage customers with dynamic content that can be updated remotely.

The display's durable design ensures longevity, making it suitable for 24/7 operation, which is essential for high-traffic locations that require consistent performance. Built-in cooling technology helps maintain optimal operating temperatures, further enhancing its lifespan.

In summary, the HP SLC3760N 37-inch display combines high-resolution visuals, energy-efficient technology, and versatile connectivity options, making it an excellent choice for digital signage and professional applications. Its robust features and reliable performance make it a worthy investment for businesses looking to elevate their visual communication strategies.