HP SLC3760N 37 inch manual Troubleshooting, Startup questions Startup symptom Remedy

Troubleshooting

Refer to this section if you have viewing, picture, sound, remote, or startup problems with your TV.

Startup questions

Startup symptom	Remedy
I do not hear sound at power-on	■ Is the volume too low? Press the Volume button.
even though there is an image.	■ Is mute turned on? Press the Mute button or the Volume button.
	■ Is an external sound system connected and turned on? Are the
	speakers turned off in the OSD Option menu? (See the Output Select
	option in “Using the Option Menu” on page 54.)
I do not see an image at power-on.	■ Are the connections to the input signal source component correct?
	Double-check that the cables are properly inserted in the color-coded
	connectors.
	■ Is the input source powered on? Turn on the set-top box, DVD player,
	or other component you are trying to view.
	■ Is the correct input signal source selected? Press the Source button on
	the remote control and confirm the source is selected.
	■ Press the Setup button on the remote control.
	■ If the OSD appears, check the cables to the input source, and
	press the Source button on the remote control to choose the input
	source.
	■ If the OSD does not display, see the next symptom, “There is no
	power.”
There is no power.	■ Press the Power button on the remote control unit.
	■ If the indicator on the TV is off, press the Power button on the TV.
	■ Is the AC cord disconnected? Make sure both ends of the power cord
	are plugged in. (See “Connecting power to the TV” on page 18.)
	■ Is the MediaSmart C cable loose or disconnected? Make sure both
	ends are securely inserted. (See “Connecting MediaSmart cables”	Troubleshooting
	on page 8.)
	■ Is there power coming from the outlet? Plug in a functional lamp or
	other electrical device into the same outlet as the TV to make sure
	there is power coming from the outlet.
	■ If using a power strip, make sure it is turned on.
The unit cannot be operated.	■ External influences such as lightning and static electricity may cause
	improper operation. In this case, operate the unit after first turning on
	the power of the TV or unplugging the AC cord and replugging it in
	after 1 or 2 minutes.

Troubleshooting 85