12 Support and other resources

Contacting HP

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

Related information

The /doc directory on the Data Protector Express CD-ROM contains the following printable documentation:

A Short Guide to Successful Tape Backup

ESD and Webware License Management Guide

NOTE: To view or print this documentation, Adobe Acrobat Reader (version 4.0 or higher) must be installed on your Windows or X Window (Linux) computer. If not currently installed, you can install it from the Adobe Acrobat Reader website at http://www.adobe.com.

You can find these documents from the Storage Software page of the HP Business Support Center website:

http://www.hp.com/support/manuals

Websites

Data Protector website: http://www.hp.com/go/dataprotectorexpress

HP Technical Support website: http://www.hp.com/support

Red Hat website: http://www.redhat.com

Typographic conventions

Table 5 Document conventions

Convention

Element

Blue text: Table 5 (page 79)

Cross-reference links and e-mail addresses

Blue, underlined text: http://www.hp.com

Website addresses

Bold text

Keys that are pressed

 

Text typed into a GUI element, such as a box

 

GUI elements that are clicked or selected, such as menu

 

and list items, buttons, tabs, and check boxes

Italic text

Text emphasis

Contacting HP 79

Page 79
Image 79
HP Software manual Support and other resources, Contacting HP, Related information, Typographic conventions, Websites