HP tc4200 manual Component ID, Troubleshooting

Contents

Protect the Tablet PC from Power Surges . . . . . . . . . 3–7 Use the Tablet PC Safely. . . . . . . . . . . . . . . . . . . . . . 3–8Turn Off the Tablet PC Properly . . . . . . . . . . . . . . . . 3–9Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . 3–10Access the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

4 Component ID

Keyboard Components. . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Front Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Rear Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Left-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Right-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Display Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Bottom Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Pen Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

A Troubleshooting

Quick Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Power Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Can the Tablet PC Not Be Turned On? . . . . . . . . . . . A–3

Is the Tablet PC Screen Blank? . . . . . . . . . . . . . . . . . A–4

Is Software Functioning Abnormally? . . . . . . . . . . . A–5

Is the Tablet PC Unresponsive?. . . . . . . . . . . . . . . . . A–6

Is the Tablet PC Overheating?. . . . . . . . . . . . . . . . . . A–6

Is an External Device Not Working?. . . . . . . . . . . . . A–7

Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . A–8

Contact Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . A–9

Preparing to Call Customer Care. . . . . . . . . . . . . . . . A–9

Contacting Customer Care by E-mail

or Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–10

Taking the Tablet PC to a Service Partner . . . . . . . A–10

iv Getting Started