Troubleshooting
Is Software Functioning Abnormally?
If your software becomes unresponsive or responds abnormally: ■ Restart the tablet PC:
Select Start > Turn Off Computer > Restart. (On your tablet PC, the Turn Off Computer button may be called the Shut Down button, depending on your network connections).
If you cannot restart the tablet PC using these procedures, refer to the next section, “Is the Tablet PC Unresponsive?”
■ Run a virus scan. For information about using the antivirus resources on your tablet PC, refer to “Protect Your Tablet PC” in Chapter 3, “Next Steps.”
■ If the tablet PC feels extremely warm, allow it to cool to room temperature. For more information about tablet PC overheating, refer to “Is the Tablet PC Overheating?” later in this appendix.
■ If you are using an optional cordless mouse, make sure that the mouse battery is adequately charged and that the cordless mouse is not causing interference.
Getting Started Guide |