Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard

not operating

properly.

Connect computer

to good external

keyboard.

 

N

External

 

Replace

device

 

system

works?

 

board.

Y

Reseat internal

keyboard connector (if applicable).

N

Keyboard operating properly?

Y

Done

Replace internal

keyboard or

cable.

Y

Keyboard operating properly?

N

Replace

system

board.

Done

2–26

Maintenance and Service Guide

Page 58
Image 58
HP V4382EA, V4201XX, V4200, V4000T, V4209TU, V4203XX, V4322EA, V4354EA, V4275EA, V4245US Flowchart 2.18-Nonfunctioning Keyboard