9

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This section provides assistance in resolving installation and configuration issues, setting fax-header information using the front panel, and adding and removing software. The standard installation instructions are provided in your Setup Poster. Retain the poster in case you need to refer to it at a later time.

For comprehensive information, see the fully searchable Onscreen Guide. To access the guide, go to the Director, click Help, and choose Onscreen Guide.

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If you installed the HP OfficeJet software first as requested on the Setup Poster and you are a Windows 98/2000 user, a series of Microsoft New Hardware Found messages should have appeared on your screen during software installation. The Fax Setup Wizard should also appear.

If the Fax Setup Wizard did not appear, try the following:

Make sure that only one cable, USB, is in use.

Verify that the cable is high-speed (12 Mbps) and does not exceed five meters in length, and verify that the PC is USB-ready. For more information about determining whether your PC is USB-ready, see your PC’s documentation or check with the PC’s manufacturer.

Chapter 9—Additional setup information

35

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