13

PROBLEM SOLVING

 

This chapter contains a list of known problems and suggested solutions. It covers the following topics:

■Accessing the Webcache via the Console Line

■Accessing the Webcache via Telnet

■Solving Web Interface Problems

■Solving Command Line Interface Problems

■Solving Webcache Performance Problems

Accessing the Webcache via the Console Line
The terminal or terminal emulator cannot access the Webcache. Check that:

■Your terminal or terminal emulator is correctly configured to operate as a generic (TTY) terminal, or a VT100 terminal.

■You have performed the Command Line Interface wake-up procedure by pressing [Return] a few times.

■The settings on your terminal or terminal emulator are correct and match those set for the Webcache console port:

■8 data bits

■no parity

■1 stop bit

The Webcache only works with line speeds from 1200 to 19,200 baud. The default line speed of the Webcache is 9600 baud.

If the login sequence still does not display, reset the Webcache. For more information, see “Rebooting the Webcache” on page 123. If this does not work, initialize the Webcache. For more information, see “Initializing the Webcache” on page 122.