HP Webcache Filter You cannot access the Web interface, The Web interface responds slowly to commands, You are using Internet Explorer and you cannot access the Web interface

Solving Web Interface Problems 131

For the browser to operate the Web interface correctly JavaScript™ and

Cascading Style Sheets must be enabled on your browser. These features are enabled on a browser by default. You will only need to enable them if you have changed your browser settings.

You cannot access the Web interface.

If the browser on the client machine that you are using to configure the Webcache is also using the Webcache as a proxy, and you enable Web Client Blocking, you must ensure that you add the client machine to the Except these IP Addresses field. If you do not do this, access from the client machine to the Webcache will be blocked, preventing you from using the Web interface.You can regain access by either:

■Changing the client machine’s browser settings to remove the use of the Webcache as a proxy or

■Using a browser on a client machine whose IP address is not blocked by Web Client Blocking to access the Web Interface.

You are using Internet Explorer and you cannot access the Web interface.

In Netscape, you can enter a shortened URL such as 192.168.1.253:8081 and Netscape successfully accesses the Webcache. In Internet Explorer, however, this URL is not recognized. You must include “http://” at the start of the URL i.e. http://192.168.1.253:8081.

You are using Internet Explorer to manage multiple Webcaches and the Device Summary table is not updating.

If you are using Internet Explorer to manage more than one Webcache at the same time, the settings displayed in the Device Summary table will not update when you change between the Webcaches. You must delete the browser’s Temporary Internet Pages and then click Refresh to update the Web interface with the correct information.

Some of the Web interface is not displayed in the Web browser after downloading.

The Web interface responds slowly to commands.

This is probably due either to misbehavior of the Web browser, or large amounts of traffic on the network. Reload the Web interface by clicking Reload on the browser’s toolbar. If this does not solve the problem, go to the end of the URL in the Address field of the browser and press [Return]. This causes the page to be reloaded entirely. If this does not solve the