Performing Password Recovery

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anyone who has physical access to the Webcache can potentially change the password and lock you out of the management interfaces.

CAUTION: 3Com recommends that you leave Password Recovery enabled. If you disable it and subsequently forget the password for the admin username, you will have to return the Webcache to 3Com.

To enable or disable Password Recovery using the Web interface:

1Log in to the Web interface.

2Click Device View on the Toolbar.

3Select Security -> Recovery in the Navigation Tree. The Password Recovery screen is displayed.

4Check Enable Password Recovery Feature to enable Password Recovery, or uncheck Enable Password Recovery Feature to disable it.

5Click OK.

Performing

Use the password recovery method outlined below to define a new

Password Recovery

password for the admin username:

1Access the Command Line Interface and enter the username “recover” and password “recover” to place the Webcache in password recovery mode. The Webcache remains in password recovery mode for a maximum of 30 seconds, before it returns to the CLI login prompt.

2Reboot the Webcache whilst it is in password recovery mode by removing the power cord from the power socket at the rear of the Webcache and reinserting it.

3Com recommends that you access the CLI in this instance by connecting a standard null-modem cable to the console port on the Webcache. This enables you to be physically close enough to the Webcache to reboot the Webcache before password recovery mode resets.

You cannot use a soft reboot operation to reset the password of the admin username. This will end the password recovery procedure and return you to the CLI login prompt.

3When the Webcache has rebooted enter a new password for the admin username.

4Enter enable to leave password recovery enabled, or enter disable to turn it off. You are now logged in as the default admin user.