Solving Command Line Interface Problems 133

The System Time is inaccurate

Check that:

The Webcache system time is configured to be set through the Network Time Protocol (NTP).

NTP is enabled on the Webcache. If it is enabled, ping the NTP server that you have specified to check that it is operational.

If the NTP server is not functional, or you are not confident it is working correctly, try using another NTP server.

 

The timezone is set correctly.

 

Alternatively, the Webcache system time can be set manually. If you have

 

configured the system time manually and it is inaccurate, the Webcache

 

clock has probably drifted over time. 3Com recommends that you use the

 

Network Time Protocol to prevent this. If this is not possible, reset the

 

system time manually using the Time Configuration window. Also check

 

that the timezone is set correctly.

 

The Webcache fails to power-up

 

Check that:

 

The Power/Self Test LED on the front panel is Yellow or Off, possibly

 

indicating a system error. If so, contact 3Com support personnel.

 

If no front panel LEDs are lit, check the power connection to the

 

Webcache.

 

 

Solving CommandThe Command Line Interface responds slowly to commands.
Line Interface

This is probably due to large amounts of traffic on the network. Logout

Problems

and then login again later when the amount of traffic to the Webcache is

 

less.

 

You forget the password for the admin user name and can no

 

longer perform important management operations.

 

Use the password recovery method outlined on page 73 to define a new

 

password for the admin user name.