Help Is Available

Accessing Customer Support Telephone Numbers

To obtain a list of worldwide customer support telephone numbers:

■Refer to the printed Worldwide Telephone Numbers booklet included in English only with the notebook.

■Display customer support telephone numbers on-screen:

❏In Windows 2000 Professional, select Start > Settings > Control Panel > System > General tab. Then, near the lower edge of the System Properties window, select the Support Information button.

❏In Windows XP, select Start > Performance and Maintenance icon > System icon. Then, near the lower edge of the System Properties window, select the Support Information button.

■Obtain the telephone numbers from the Compaq Web site at http://www.compaq.com.

Help from a Service Provider

To contact a Compaq service provider near you, refer to the Worldwide Telephone Numbers booklet included in English only with the notebook. For optimal service:

■Provide all information listed in the “Preparing to Call Customer Support” section earlier in this chapter.

■Remove or disclose all passwords.

1–10

Troubleshooting