Problems and Solutions
Pointing stick does not work
■If an optional external mouse is connected to the system, it may disable the pointing stick. Some models include a utility, often called the Setup utility, in which you can set the system to respond to both an external mouse and the pointing stick.
■If your notebook has both a TouchPad and a pointing stick, be sure the notebook is set to respond to the pointing stick.
■Restart the notebook.
TouchPad does not work
■Press the TouchPad on/off button, if available on your notebook, to turn on the TouchPad.
■If an external mouse is connected to the system, it may disable the TouchPad. Some models include a utility, often called the Setup utility, in which you can set the system to respond to both an external mouse and the TouchPad.
■If your notebook has both a pointing stick and a TouchPad, be sure the notebook is set to respond to the TouchPad.
■Clean the TouchPad with a damp cloth, then wipe it dry.
■Adjust the TouchPad sensitivity settings. On some models, these settings are accessible through the operating system mouse window. Refer to your
■Restart the notebook.
External mouse does not work
■Make sure the mouse is securely connected to the system and that the correct drivers are installed.
■Clean the mouse.
Troubleshooting |