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Problems and Solutions

Before You Begin

This chapter contains general solutions to problems that you may encounter with your notebook. Try the solutions one at a time. If a single problem has multiple solutions, try the solutions in the order in which they are presented.

Because the listed problems and solutions are general:

■The problems and solutions apply to most, but not all, notebooks. Some problems and solutions may not apply to your model.

For example, some models may not have volume control buttons; others may not have drive bays. If a solution involves hardware or software that is not available on your model, try the other solutions.

■The solutions do not include detailed procedures which vary by model. For detailed model-specific procedures, refer to the model-specific documentation included with your notebook.

For example, if a solution suggests that you update system ROM, you might need to refer to a guide entitled Software Guide or Reference Guide to obtain ROM update instructions for your model.

■The problems and solutions include alternate terms for similar features.

For example, some models have a power button and others have a power switch. Since power buttons and power switches have similar functions, a solution may suggest that you “press the power button (or slide the power switch).”

Troubleshooting

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