Problems and Solutions

Keyboard and Pointing Device Problems

✎Many pointing device actions are controlled by mouse settings in the operating system. To change the pointer or click speed, add or remove mouse trails, or adjust other pointing device settings, refer to your operating system online Help or printed documentation. If you are using an optional external mouse, refer also to your mouse documentation.

Notebook keyboard keys stick or do not respond

Clean the keyboard as instructed in your model-specific documentation. Instructions for keyboard maintenance are often provided in a Maintenance, Shipping and Travel guide on the Documentation Library CD. On some models, keyboard maintenance instructions are included in another guide, such as a Hardware Guide or Reference Guide.

Assorted keys are typing incorrect characters

Change the keyboard language setting as described in your model-specific Startup Guide, Reference Guide, or your operating system online Help or printed documentation.

Letter keys are typing numbers

Disable the notebook keypad as instructed in your model-specific documentation. Your documentation may list the notebook keypad as the “embedded numeric keypad” or the “internal keypad.”

2–24

Troubleshooting