Problems and Solutions

Secondary hard drive is not recognized

Remove, then reinsert, a secondary hard drive exactly as instructed in your model-specific notebook documentation or in your port replicator or external bay documentation. Be certain the drive is firmly seated in the bay.

If a secondary hard drive was inserted while the notebook was on, in Standby, or in Hibernation, reinsert the secondary hard drive after the system has been shut down. Always shut down the notebook before removing or inserting a hard drive.

To verify that the problem is with a secondary hard drive, try another hard drive in the bay.

Notebook cannot start from a secondary hard drive

Start the notebook from the primary hard drive.

Refer to your model-specific documentation for information about adjusting the startup sequence, sometimes called the boot order.

If the drive is in a port replicator, insert the drive into a notebook MultiBay.

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Troubleshooting