Contents

Battery pack charge displays seem inaccurate . . . . . 2–6 Battery pack run time is shorter than expected . . . . . 2–7 Standby cannot be initiated . . . . . . . . . . . . . . . . . . . . 2–7 Hibernation cannot be initiated . . . . . . . . . . . . . . . . . 2–8 CD or DVD Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9 CD or DVD drive is not recognized by the system . . 2–9

No alert sounds when a CD or DVD drive is

inserted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10 Notebook cannot start up from a CD or DVD. . . . . 2–10 Notebook cannot read a CD or DVD. . . . . . . . . . . . 2–10 DVD movie does not fill the screen . . . . . . . . . . . . 2–11 DVD play is erratic . . . . . . . . . . . . . . . . . . . . . . . . . 2–11 Standby or Hibernation affects CD or DVD play . . 2–12 DVD region error code is displayed . . . . . . . . . . . . 2–12

Digital Memory Card or Memory Stick problems. . . . . 2–13 Notebook does not accept a digital memory

card or Memory Stick . . . . . . . . . . . . . . . . . . . . . . . 2–13 Digital memory alerts are not audible . . . . . . . . . . . 2–13 Notebook does not recognize a digital memory

card or Memory Stick . . . . . . . . . . . . . . . . . . . . . . . 2–14 Digital memory card or Memory Stick does not

work and alerts are not audible . . . . . . . . . . . . . . . . 2–14 Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–15 Display is blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–15 Desktop icons are too large or too small . . . . . . . . . 2–16 Characters are dim or difficult to read. . . . . . . . . . . 2–16 FireWire (IEEE 1394) Problems . . . . . . . . . . . . . . . . . . 2–17 FireWire device does not work . . . . . . . . . . . . . . . . 2–17 FireWire connector has only 4 pins. . . . . . . . . . . . . 2–17 Game Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–18 Game frequently stops responding or locks up . . . . 2–18 Game sounds are erratic . . . . . . . . . . . . . . . . . . . . . 2–18 Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–19 Primary hard drive cannot be accessed . . . . . . . . . . 2–19 Primary hard drive is not recognized. . . . . . . . . . . . 2–19

iv

Troubleshooting