Troubleshooting
•Active Sync not responding - Be sure that all applicable driv- ers are loaded onto your PC. Drivers are included with your IrDA USB adapter on a
•Cannot open Com port or System not responding – If the Yellowjacket PLUS stops responding, try pressing OK and restarting the application. If the Yellowjacket is still not responding, press the small reset button located at the bottom of your iPAQ. Do not force this reset button hard. You will see instant results simply by pushing it gently once. See Compaq’s usage instructions for more info on performing a hard reset.
•Yellowjacket Application Software is missing or corrupted - You can find the Yellowjacket application the BVS Software CD (red writing) included with your Yellowjacket.
Users may experience COM PORT communication problems when moving from Bird’s Eye Site Surveyor to Yellowjacket Data Logger in Pocket PC 2002. This may be remedied by simply pushing the reset switch on the bottom of the iPAQ. See Bird’s Eye manual for more details.
The Yellowjacket SD Backup Installer card has been included as a courtesy. The card may be used to log data files onto. It can also be used on iPAQs that have never been initially set up at the BVS factory, have had files erased or damaged in the ROM or after a hard reset has been performed on an iPAQ. Yellowjacket software that has been erased/lost from RAM may be restored at anytime by accessing the “install” file from the SD Card or Storage Card directory. Always make sure batteries are fully charged when doing any software installs.
Yellowjacket software that has been erased from RAM may be restored at anytime by accessing the “reinstyj” file from the \\iPAQ File Store\\My Device directory.
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