Troubleshooting

s

Troubleshooting Problems and Finding Solutions

Troubleshooting

For help on general and miscellaneous problems you may be experiencing with the HP Digital Entertainment Center, refer to the following pages for possible solutions. Look up the description of the problem and try the solution listed.

n

If you need more information about using or troubleshooting Media Center, refer to the Media Center Help files or the Help and Support files in the Start menu.

For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support.

For online support, go to the Microsoft or HP Support Web site at: http://www.hp.com/support

w

Your system is provided with a voltage select switch for use in a 115-Vvor 230-Vvpower system. The voltage select switch has been pre-set to the correct voltage setting for use in the particular country/region where it was initially sold. Changing the voltage select switch to the incorrect position can damage your HP Digital Entertainment Center and void any implied warranty.

HP Digital Entertainment Center hardware and operating system

For hardware-related troubleshooting topics such as the remote control, CD or DVD drive problems, or operating system messages, see“Hardware and Operating System” on page 188.

Music

For music-relatedtroubleshooting topics, such as playback, adding music files, or playlist problems, see “Music” on page 190.

Pictures

For picture-related troubleshooting topics, see “Pictures” on page 198.

Television, Guide, recording TV

For TV-related troubleshooting topics such as recording live TV, adding channels, or Guide problems, see “Television, Guide, Recording TV” on page 192.

Video/DVD

For video/DVD-related troubleshooting topics such as video or display problems or errors, see “Video/DVD: Video or Display Problems or Errors” on page 196.

Burning CDs or DVDs

For CD or DVD burning-related troubleshooting topics, see “Burning CDs or DVDs” on page 198.

Troubleshooting 187