Hardware and Operating System

Problem

Possible solution

 

 

 

My remote control

■ Make sure that the two AA alkaline batteries for the remote control are charged

does not work.

and installed correctly.

 

 

■ Make sure the remote control sensor is plugged into a USB port on the

 

HP Digital Entertainment Center.

 

 

■ Make sure the front of the remote control sensor (IR Receiver) is not blocked.

 

■ Point the remote control within a 45-degree angle range and less than 26 feet

 

(8 meters) away from the remote sensor.

 

 

■ If a pressed key repeats itself or sticks, unplug the remote sensor from the USB

 

connector, wait 1 minute, and plug the remote sensor back in. Try altering the

 

lighting conditions in the room or moving the location of the remote sensor if this

 

continues.

 

 

■ Press the Enter button on the remote control after changing a channel.

 

■ Point the remote control toward the remote sensor, and press a button. A faint

 

red light should appear on the remote sensor. If the light appears, then the

 

problem is probably in the Media Center software. Close Media Center, restart

 

the HP Digital Entertainment Center, and then open Media Center again.

 

■ If the remote control works in Media Center but not when changing channels,

 

you may need to reconfigure the Media Center software settings for the cable

 

set-top box or satellite receiver.

 

 

 

Media Center is not

For Media Center to recognize your portable device such as a mass storage device,

recognizing my

USB drive, music storage device, or other, you must change the device settings. To

external device.

do this:

 

 

1 Connect your device.

 

 

2 Open Media Center by pressing the Media Center Start button

on the

 

remote control.

 

 

3 Select More Programs, and then select Sync to Device.

 

 

 

 

188Microsoft Windows XP Media Center Edition 2005 Reference Guide