Problem

Possible solution

 

 

 

 

My songs do

See “Adding Music to the iTunes Library” on page 71 and “Adding Music to My

Troubleshooting

not appear in

Music Library” on page 79.

Media Center.

to appear. Refer to Windows Media Player and iTunes Help for more information.

 

Make sure your songs are in the correct audio format. See the Help in iTunes or

 

 

Windows Media Player to find out which formats are supported.

 

 

Close and open Media Center to refresh the display.

 

 

Check that the Windows Media Player setting for Access rights of other applications

 

 

is not set to No access. It must be set to Read only or Full access for your music files

 

 

 

 

I cannot create a

You must open iTunes or Windows Media Player with your keyboard and trackball

 

playlist in My Tunes

to create playlists. After you create your playlists, you can access them with the

 

or My Music in

remote control in Media Center.

 

Media Center.

To create a playlist in iTunes, see “Creating a Playlist with iTunes” on page 75.

 

 

 

 

To create a playlist in Windows Media Player, see “Creating a Playlist in My Music”

 

 

on page 85.

 

 

 

 

My CD titles are

iTunes and Windows Media Player display CD information if your HP Digital

 

missing; they say

Entertainment Center is connected to the Internet. Some CDs may not have

 

Track 1, Track 2, etc.

information in the iTunes or Windows Media Player database.

 

 

If you cannot get the song information for a CD, you can enter the information from

 

 

within iTunes or Windows Media Player. Refer to the Help menu in iTunes or

 

 

Windows Media Player for more information.

 

 

 

 

My Music Library in

If you are upgrading to Windows XP Media Center Edition Update from a previous

 

Media Center

version of Media Center, your Media Library may be deleted. You must rebuild your

 

disappeared.

music library in Windows Media Player or use the Add Music menu in Media

 

 

Center. This may take up to 60 minutes, depending on the size of your library.

 

 

 

 

Troubleshooting 191