HP z555 System, Problem, Solution, My HP Digital, Entertainment Center, won’t turn on at all

Models: z555 z557

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System

System

Find the description that most closely matches your problem and try the corresponding solution.

Problem

Solution

 

 

 

 

My HP Digital

When you press the On button on the front of the HP Digital Entertainment

 

Entertainment Center

Center, the following events should happen:

 

won’t turn on at all.

a

The HP power button should light and the front display lights up.

 

 

b

The hard disk drive and fans spin.

 

 

c

The HP Digital Entertainment Center makes one beep, indicating it is

 

 

 

operating properly.

 

 

If the HP Digital Entertainment Center doesn’t go through the previous

 

 

procedure, check the following:

 

 

a

The power cord and all cables are securely plugged into the HP Digital

Troubleshooting

 

 

Entertainment Center.

 

 

 

 

b

The power cord is plugged into a grounded outlet. Check to see whether

 

 

 

the outlet works by plugging another item into it.

 

 

c

Look inside the rear fan. If you see a green LED, then AC power is

 

 

 

available.

 

 

d

The TV or monitor is connected to the HP Digital Entertainment Center,

 

 

 

plugged in, and turned on.

 

 

e

Make sure that the HP Digital Entertainment Center is not too hot, and that

 

 

 

vents are not blocked.

 

 

 

 

I installed a new printer

Be sure that you installed the device drivers that came with the new device.

 

or other device, and it

You may need an updated driver for Windows XP. For non-HP peripherals,

 

won’t work.

 

contact the vendor directly. For HP peripherals, visit the HP Web site. Refer to

 

 

the Warranty and Support Guide for details.

 

 

 

 

 

Troubleshooting 145

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HP z555 System, Problem, Solution, My HP Digital, Entertainment Center, won’t turn on at all, I installed a new printer