Problem

Solution

 

 

My DVD

You can put data files on a DVD to store them or transfer them to another

won’t play.

HP Digital Entertainment Center. However, data files on a DVD do not play in a

 

DVD player. Rerecord your files to a file format that can be read by some DVD

 

players.

 

If you are using component output, you may need to change the configuration.

 

See “Component Video Settings” on page 62.

 

Check your DVD country/region.

 

 

My DVD won’t play a

This format is not supported by the DVD player.

DVD audio disk.

 

 

 

I keep running out of

Burn some big files to DVD and remove them from your hard drive.

disk space.

Upgrade your hard drive. The hard drive is user-replaceable.

 

 

 

I am getting disk

Run disk recovery.

errors.

Replace your hard drive. The hard drive is user-replaceable.

 

 

 

Codec errors are

Codec is an abbreviation for compressor-decompressor. A codec is software or

occurring when I

hardware used to compress and decompress digital media.

play certain files.

If you get a codec error when playing an audio file, open the file in Windows

 

 

Media Player. Configure Windows Media Player to automatically download

 

codecs. You must be connected to the Internet to download the codec file.

 

 

My music files

Make sure you use Windows Media Player to add your music files to the Media

don’t appear in the

Library.

Media Library.

Check whether the Windows Media Player setting for access rights of other

 

 

applications is set to No access. It must be set to Read only or Full access for your

 

music files to appear. Refer to Windows Media Player Help for more information

 

For specific audio file formats you may need to refer to HP Tunes library.

 

 

n

If you need more information about using or troubleshooting Media Center, refer to the Media Center online Help or Help and Support in the Start menu.

150HP Digital Entertainment Center

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HP z555, z557, z552 Problem Solution My DVD, Won’t play, My DVD won’t play a, DVD audio disk Keep running out, Disk space
Page 155 Page 157

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