Viewing and replying to messages

To read an incoming message:

By default, each email received in the inbox on your device contains only the first few kilobytes of the message. When you open an email, it displays only the headers and part of the message. You must download the whole email to view the complete content. To download a complete email message, open the email and then do one of the following:

In the message list, select a message then tap Menu > Download Message.

—or—

Open a message. Scroll down to the end of the message then tap Get entire message and any attachments (POP3 email account) or tap Get the rest of this message (IMAP4 and Outlook email accounts).

Notes:

The Fetch Mail feature, which is available for POP3 and IMAP4 Internet email accounts, downloads an entire email without the need for you to perform a full synchronization. This limits the download to just the email message that you want and helps save data cost.

Fetch Mail is also available for Outlook Email.

Download may take some time, depending on the speed of your Internet connection, size of the whole email, and whether file attachments are automatically downloaded.

To download an attachment:

POP3 email account: File attachments of a POP3 Internet email account are automatically downloaded when you download a complete email message.

IMAP4 and Outlook email accounts: File attachments appear below the subject of an email message. Tapping an attachment opens the attachment if it has been fully downloaded or marks it for download the next time you send and receive email.

76 Section 7: Exchanging Messages

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HTC Dash manual Viewing and replying to messages, To read an incoming message, To download an attachment