Click HelpCenter phone list | IBM 2000 specification

If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call.

For the support telephone number and support hours by country, refer to the following table. If the number is not provided, contact your IBM reseller or IBM marketing representative. Response time may vary depending on the number and nature of the calls received.

Support 24 hours a day, 7 days a week

Canada (Toronto only)	416-383-3344

Canada (all other)	1-800-565-3344

U.S.A. and Puerto Rico	1-800-772-2227

All other countries	Go to http://www.ibm.com/pc/support/,
	and click HelpCenter phone list

3-2ThinkPad® CD-RW/DVD Combination Ultrabay™2000 Drive User’s Guide

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IBM 2000 manual Click HelpCenter phone list

Contents

Page Page Page Page Contents Part 2. Appendixes Product registration Product description Locating the drive controls Installation requirementsInstalling the drive Handling and caring for a DVD or CD Using the driveBefore you begin Caring for the CD-RW/DVD drive Manually ejecting a DVD or CD Using DVDLoading a DVD or CD Enabling the DMA setting Click Device Manager DVD region codes Installing DVDExpressViewing a DVD movie Starting DVDExpress Click Mediamatics DVD Player Backing up a CD Using CD-R and CD-RWProblem solving You cannot eject a CD You cannot create a multisession discYou cannot successfully write to a CD-R or CD-RW disc You cannot read from the CD after successfully writing to it Page Product service and warranty information IBM CD-RW software CD-ROM Laser Safety Guide Locating the drive controls Handling and caring for a DVD or CD Loading a DVD or CD Enabling the DMA setting Region code Canada Former Soviet Union, the rest of Africa, India Using CD-R and CD-RW You cannot create a multisession disc You cannot read from the CD after successfully writing to it Page Telephone technical support Appendix A. Help and service informationOnline technical support Click HelpCenter phone list Appendix B. Product warranty and notices IBM Statement of Limited WarrantyIBM Warranty for Machines Extent of Warranty Items Not Covered by Warranty Warranty Service Limitation of Liability Governing Law Americas BrazilNorth America Canada CAMBODIA, LAOS, and Vietnam United StatesAsia Pacific Australia Japan Hong Kong and MacauIndia EUROPE, Middle EAST, Africa Emea NEW ZealandPEOPLE’S Republic of China PRC Warranty Service Austria and Germany Egypt Italy FranceIreland South AFRICA, NAMIBIA, BOTSWANA, Lesotho and Swaziland United Kingdom Trademarks IBM Federal Communications Commission FCC statement Industry Canada Class B emission compliance statement Avis de conformite a la reglementation d’Industrie CanadaDeutsche EMV-Direktive electromagnetische Verträglichkeit European Union emission directive Union Européenne Directive Conformité électromagnétique Unione Europea Directiva EMC Conformidad électromagnética Union Europea Normativa EMC Page Part Number 12P1898