If possible, be at your computer. Yourtechnical support representative might
want to walk you through the problem during the call.
For the support telephone number and support hours by country,refer to the
following table. If the number is not provided, contact your IBM reseller or
IBM marketing representative. Response time may vary depending on the
number and nature of the calls received.
Support 24 hours a day, 7 days a week
Canada (Torontoonly) 416-383-3344
Canada (all other) 1-800-565-3344
U.S.A. and Puerto Rico 1-800-772-2227
All other countries Go to http://www.ibm.com/pc/support/,
and click HelpCenter phone list
3-2 ThinkPad
®
CD-RW/DVD Combination Ultrabay
2000 Drive Users Guide