IBM 243X user manual How to Use This Chapter, Problem, See This Section to Find a Solution

Troubleshooting and Maintaining the Terminal 4

This chapter lists problems you may encounter while using the terminal and provides some possible solutions. It also describes how to boot or reset the terminal and clean the scanner window and terminal screen.

How to Use This Chapter

If you have any problems using the 243X, use this table as a guide to find the problem and solution in this chapter:

Problem	See This Section to Find a Solution	Page
Screen is blank, terminal is locked	“Problems While Operating the Terminal”	4-4
up, or message is displayed.
Configuring the terminal	“Problems While Configuring the Terminal”	4-6
(2435 only) RF communications	“Problems Communicating With RF	4-11
error	Network Devices”
Running applications on the	“Problems While Running Applications”	4-13
terminal
Serial port communications error	“Problems Transmitting Data Through the	4-14
	Serial Port”
DCS 30X application error	“Problems Transmitting Data Through the	4-14
	DCS 30X”
Scanning labels	“Problems Scanning Bar Code Labels”	4-15
Boot Menu appears or terminal is	“Booting the Terminal”	4-17
locked up.
Terminal or application is locked	“Troubleshooting a Locked Up Application”	4-18
up.
Terminal is not responding to the	“Resetting the Terminal”	4-19
Reset Firmware command.
Scanner window or terminal	“Cleaning the Scanner Window and Terminal	4-20
screen is dirty.	Screen”

4-3