IBM 243X user manual Problems While Configuring the Terminal continued, SS command failed

Troubleshooting and Maintaining the Terminal 4

Problems While Configuring the Terminal (continued)

Problem Solution

You are configuring the serial port and see this error message when exiting the Configuration Menu:

PG command failed.

Configuration was not updated.

You see this error message when exiting the Configuration Menu:

Commandname command failed.

Remainder of configuration not updated.

You are configuring a 243X with the clone application and see an error message.

On the 2435, you see this error message when exiting the Configuration Menu:

Network configuration error. Network is enabled. Terminal IP address or Controller (Host) IP address set to an invalid address of 0.x.x.x or 127.x.x.x. Configuration was not updated.

PG is the Handshake configuration command. You must change the value of Handshake or set other serial port parameters. Choose Serial Port from the Communications Menu.

The order in which you set serial port protocol configuration commands is important. To use Frame mode, you need to set EOM first. Next, configure Handshake, LRC, SOM, and then Poll. To use Character mode, you must disable these parameters in reverse order. For help, see “Using Serial Communications on the Terminal” in Chapter 3.

The two-character name (syntax) of the configuration command that failed is listed on the first line of the error message.

Check the command listed in the message. To find the command, use the “Configuration Commands by Syntax” table in Appendix A of the 2400 Family system manual. Make sure the command is set correctly for the options and network communications you are using with the terminal. For help, see Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual. For example, you may see this message:

SS

command failed.

There may be a problem with the configuration due to a change made with the Scanner Selection (SS) command.

The server terminal and the client terminal may not have the same hardware or software configuration. Make sure that both terminals have the same hardware configuration, firmware version, and clone application version. For help, see “Configuring the Terminal With the Clone Application” in Chapter 2.

The RF network is enabled and there is a problem with the network configuration. You must change the terminal IP address, the controller IP address (host IP address for a TCP/IP network), or both. Choose Primary Network from the Communications Menu.

The terminal IP address or the controller/host IP address is set to 0.x.x.x or 127.x.x.x. These are invalid addresses. Set a valid IP address for the terminal and DCS 30X or host.

For help, see “Using RF Communications on the Terminal” in Chapter 3. If you cannot fix the addressing problem, check with your network administrator to get the IP address assigned to the terminal and the controller or host.

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