IBM 243X user manual Problems Scanning Bar Code Labels, 4-15, Solution, Avertissement

Troubleshooting and Maintaining the Terminal 4

Problems Scanning Bar Code Labels

If you cannot scan bar code labels or you are having problems with the scanner, check these possible problems.

Problem

The terminal is turned off.

You cannot see a red beam of light from the scanner when you press the scan button and aim the scanner at a bar code label.

Solution

Make sure the terminal is turned on. Press Fto turn on the terminal.

You may be too far away from the bar code label. Try moving closer to the bar code label and scan it again.

You may be scanning the bar code label “straight on.” Try changing the scanning angle.

You have an input device attached to the terminal and it cannot read any bar code labels.

You try to scan a bar code label with an input device and the integrated scanner on the terminal turns on.

The input device connected to the terminal does not appear to work well or read bar code labels very quickly.

Warning

Do not look directly into the window area or at a reflection of the laser beam while the laser is scanning. Long-term exposure to the laser beam can damage your vision.

Avertissement

Ne regardez pas directement la réflexion d’un rayon laser ou dans la fenêtre du laser lorsque celui-ci est en opération. Si vous regardez trop longtemps un rayon laser, cela peut endommager votre vue.

You may not be using an input device that is supported by the 243X. Make sure you are using one of the supported input devices listed in Appendix A, “Specifications.”

Your 243X may not be configured for the input device connected to it. You must configure the Scanner Selection command and select the input device that is connected to the terminal. For help, see “Scanner Selection” in Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual.

Your 243X may not be configured for the input device connected to it. You must configure the Scanner Selection command and select the input device that is connected to the terminal. If this command is not defined for the appropriate input device, the scanner trigger on the input device may activate the integrated scanner on the terminal. For help, see “Scanner Selection” in Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual.

Make sure that the Scanner Selection command is set to the specific tethered scanner you have attached. For help, see “Scanner Selection” in Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual.

Check the bar code symbologies you have enabled on the terminal. Enable only the symbologies that you are using.

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