and services from Retain-a-Group. It is the customer’s responsibility to maintain
the MIF file and to inform Retain-a-Group of any changes to the file.
Some customers may request their servicers to assist them in maintaining the MIF
file when serialized components are replaced during hardware service. This
assistance is between the customer and the servicer. The servicer can use the DMI
MIF Browser to update the MIF information in the EPROM. It is anticipated that
some servicers might charge for this service.
Toupdate the EPROM using the DMI MIF Browser, use the following procedure.
1. Click Start from the desktop, then Programs.
2. Select IBM SystemView Agent
3. Select the Serial Number Information icon
4. Click the plus sign to expand.
5. Select the component you want to view or edit.
6. Double click on the component you want to change.
7. Enter new data in the Value field, then click Apply.
Alert on LAN
Alert on LAN provides notification of changes in the computer,even when the
computer power is turned off. Workingwith DMI and Wake on LAN
®
technologies, Alert on LAN helps to manage and monitor the hardware and
software features of the computer.Alert on LAN generates notifications to the
server of these occurrences:
vComputer disconnected from the network
vComputer unplugged from the power outlet
vAll POST errors
vOperating system or POST hang condition
Alert on LAN events are configured to be Enabled or Disabled from the LAN
server only,and not from the computer. See the LAN administrator for
configuration status information.
BIOS levels
An incorrect level of BIOS can cause false errors and unnecessary FRU
replacement. Use the following information to determine the current level of BIOS
installed in the computer, the latest BIOS available for the computer,and where to
obtain the latest level of BIOS.
vCurrent Level BIOS information
–Run the Configuration Utility to determine the level of BIOS installed.
vSources for determining the latest level BIOS available
1. IBM PC Company Home Page
http://www.ibm.com/pc/us/
2. PC PartnerInfo-TechnicalDatabase (CTSTIPS.NSF)
3. HelpCenter
®
4. Levels 1 and 2 Support
5. RETAIN
®
vSources for obtaining the latest level BIOS available
1. IBM PC Company Home Page
Chapter8. Additional Service Information 199