Getting help and service

 

 

 

 

Country or region

Language

 

Telephone Number

 

 

 

 

Switzerland

German/

 

0583-33-09-00

 

French/

 

 

 

Italian

 

 

 

 

 

 

Taiwan

Mandarin

 

886-2-2725-9799

 

 

 

 

United

English

 

0-1475-555 055

Kingdom

 

 

 

 

 

 

 

United States

English

 

1-800-772-2227

 

 

 

 

Uruguay

Spanish

 

000-411-005-6649

 

 

 

 

Venezuela

Spanish

 

0-800-100-2011

 

 

 

 

*1 If you purchased your ThinkPad computer in Japan, the telephone number of the IBM Help Center is given to you as soon as you finish registering the computer. For detailed information, visit the Web site at www.ibm.com/jp/pc/ibmjreg

Getting help around the world

If you travel with your computer or relocate it to a country where your ThinkPad machine type is sold and serviced by IBM or by IBM resellers who are authorized to perform warranty service, International Warranty Service is available for your computer.

Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.

To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.ibm.com/pc/support/, and click Warranty Lookup. Eligible IBM computers are identified by their four-digit machine types. For more information about International Warranty Service, see Service Announcement 601-034 at http://www.ibm.com/. Click Support & downloads, click Announcement letters, and click Announcements search. In the Search by letter number only field, type 601-034, and click Search.

Chapter 3. Getting help and service from IBM 41

Page 51
Image 51
IBM 92P1559 manual Getting help around the world