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92P1559
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Getting help and service
42
ThinkPad
®
G40 Series Service and TroubleshootingGuide
Contents
Main
Page
Page
Page
Important Notice for Users
Important Regulatory Notice for Users
Information about hard disk capacity
Page
Finding information with Access IBM
Page
Contents
Page
Page
Page
Page
4
Specifications
6
Page
8
Chapter 2. Solving computer problems
Diagnosing problems
10
Troubleshooting
Error messages
12
Page
14
Errors without messages
A password problem
16
A power switch problem
Keyboard problems
Standby or hibernation problems
18
Page
Computer screen problems
20
Page
22
Battery problems
Hard disk drive problems
Startup problems
24
Page
26
Other problems
28
Starting BIOS Setup Utility
30
Recovering pre-installed software
32
Page
34
Page
Page
Page
Getting help on the Web
Calling IBM
38
Page
40
Getting help around the world
Page
Page
44
Page
modem
46
laser
48
Appendix B. Wireless related information
Wireless Interoperability
Usage environment and your Health
Page
Appendix C. Warranty information
Warranty Period
Warranty service and support
Before you call for service
Calling for service
52
IBM Statement of Limited Warranty Z125-4753-06 8/2000
Part 1 - General Terms
54
Page
Part 2 - Country-unique Terms
56
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58
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60
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62
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Page
Appendix D. Notices
Processing date data
References to Web site addresses
Electronic emission notices
66
Page
Product notice requirements
Environmental notices for Japan
68
Trademarks
Page
Page
72
G40 Series Service and TroubleshootingGuide
Page
74
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Index