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USA., Canada and Puerto Rico Statement of Limited Warranty

The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines
you originally purchase for your use and not for resale, from IBM or an IBM authorized reseller.
The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or
accessories, or any combination of them. Machines are subject to these terms only if purchased
in the United States or Puerto Rico, or Canada and located in the country of purchase. If you
have any questions, contact IBM or your reseller.

Production Status

Each Machine is manufactured from new parts, or new and serviceable used parts (which
perform like new parts). In some cases, the Machine may not be new and may have been
previously installed. Regardless of the Machine’s production status, IBM’s warranty terms apply.

The IBM Warranty

IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2)
conforms to IBM’s Official Published Specifications. IBM calculates the expiration of the warranty
period from the Machine’s Date of Installation. The date on your receipt is the Date of
Installation, unless IBM or your reseller informs you otherwise.
During the warranty period, IBM or your reseller will provide warranty service under the type of
service designated for the Machine and will manage and install engineering changes that apply
to the Machine. IBM or your reseller will specify the type of service.
For a feature, conversion or upgrade, IBM or your reseller may require that the Machine on which
it is installed be 1) the designated, serial-numbered Machine and 2) at an engineering-change
level compatible with the feature, conversion, or upgrade. Some of these transactions (called “Net-
Priced” transactions) may include additional parts and associated replacement parts that are
provided on an exchange basis. All removed parts become the property of IBM and must be returned
to IBM.
Replacement parts assume the remaining warranty of the parts they replace.
If a Machine does not function as warranted during the warranty period, IBM or your reseller will
repair or replace it (with a Machine that is at least functionally equivalent) without charge. If IBM
or your reseller is unable to do so, you may return it to your place of purchase and your money
will be refunded.
If you transfer a Machine to another user, warranty service is available to that user for the
remainder of the warranty period. You should give your proof of purchase and this Statement to
that user.

Warranty Service

To obtain warranty service for the Machine, contact your reseller or call IBM. In the United
States, call IBM at 1-800-772-2227. In Canada call IBM at 1-800-565-3344. You may be
required to present proof of purchase.
Machine: IBM 9516 LCD Color Monitors
Warranty Period *: 3 Years
* Elements and accessories are warranted for three months.
Contact your place of purchase for warranty service information.
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