Troubleshooting
If you have a problem setting up or using the monitor, you might be able to solve it yourself. Before calling IBM you should try the suggested actions that are appropriate to your problem.
Problem | Suggested action |
Problem | Suggested action |
Screen is blank and power indicator is off.
•Check monitor power switch is on.
•Check wall mains outlet is switched on.
•Check power cord is firmly plugged into the monitor and the mains outlet.
•If the power cord plug has a removable fuse, replace it.
•Try another power cord.
•Try another mains outlet.
Screen is blank and power indicator is flashing between green and amber.
•The monitor is in Power Management
•Check the signal cable is firmly connected to the computer.
•Check no pins are bent in the signal cable connector.
Screen is blank and power indicator is green.
•Adjust brightness and contrast.
•Check the signal cable is firmly connected to the computer.
•Check no pins are bent in the signal cable connector.
•Disable DDC and restart your computer (See Page 14.)
Screen is blank and power indicator is amber.
• Check that the computer is |
turned on. |
• The monitor is in Power |
Management Off state. Press |
any key on the keyboard or |
move the mouse to restore |
operation. |
• Check the signal cable is |
firmly connected to the |
computer. |
• Check no pins are bent in the |
Screen is green. • Disable DDC and restart your computer (See Page 14.)
signal cable connector. |
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