Troubleshooting charts

CD-ROM Problems

Problem

 

 

 

 

 

Action

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

CD-ROM

does

not

Make

sure

that:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

work.

 

 

 

 

 

Ÿ

The

computer

power

is turned

on

and

a

compact

disc

is in

the

CD-ROM

drive.

 

 

 

 

 

 

 

 

 

 

 

 

Ÿ

The

CD-ROM tray is firmly closed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ÿ

The

device

drivers

are

correctly installed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You

hear

a

noise

fromThe

 

CD-ROM

drive

cover

might

be

bent.

Have

the

computer

serviced.

 

 

the CD-ROM when the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

disc

 

is

spinning.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

CD-ROM

tray

does Insert

a

pin into the

CD-ROM

emergency

eject

hole

and eject

the

CD-ROM

tray.

not open even if you

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

press the CD-ROM drive

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

eject

button.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

compact

disc

Make

sure

that:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cannot

be

read.

 

Ÿ

The

compact

disc is not dirty. If

it

is,

clean

it

with

a CD-ROM cleaner

 

 

 

 

 

 

 

 

 

 

 

 

Ÿ

The

compact

disc

is

not

defective.

If

it

is, try another compact disc.

 

 

 

 

 

 

Ÿ

The

compact

disc is placed in the

tray with the label side up.

 

 

 

 

 

 

 

Ÿ

The

compact

disc

format conforms

with one

of

the

following:

 

 

 

 

 

 

 

 

 

 

 

Music CD

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CD-ROM or CD-ROM XA

– Multisession photo CD

– Video CD

Solving computer problems99

Page 113
Image 113
IBM i Series 1300, i Series 1200 manual CD-ROM Problems

i Series 1300, i Series 1200 specifications

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