Customer service and support

Customer service and

support

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Purchasing

an

IBM

PC

hardware product entitles you to

receive

 

 

support and services during the limited warranty period. If you n

 

additional support and services, a

wide

variety of

extended

soluti

 

that

addresses

most

needs

are

available

for

purchase.

 

 

 

 

Online support

services

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You

can

contact

us

on the Internet for answers to

your

technical

 

support questions. If you link to our support home

page,

you

can

 

search

for

technical

tips,

download update

drivers,

and

find

out

a

 

many other things. You can visit the site at the following URL:

 

 

http://www.pc.ibm.com/thinkpad

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Personalized web-based site PC support provides PC users

easy

 

 

 

access to online support, including

personalized

IBM

web

site

tai-

 

lored to their machine type, computing environment, and individual

 

 

interests

such as

business applications or games. Customers

profile

 

once with IBM and are thereafter greeted by name and presented

 

targeted information selected specifically to meet their particular

 

needs.

For

example,

a corporate ThinkPad user might

receive

infor-

 

mation

on

Microsoft

Windows NT and remote connectivity.

IBM

cus-

 

 

tomers

can

also

elect

to receive

proactive

e-mail,

alerting

them

to

 

time-saving hints and

tips and product-specific update

such

as

 

 

modem speed and BIOS files. Interactive web-based forums are

 

 

monitored around the clock by IBM specialists, complementing

its

 

 

support

on

all

the

major

internet

service

providers.

You

can

set

up

 

your

profile

at:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

http://www.pc.ibm.com/support

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fax information

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In the U.S. and Canada, if you

have a touch-tone

telephone

and

 

 

access to a fax machine, you can receive marketing and technical

 

information on such topics as computer hardware, operating

 

 

 

 

 

systems,

and

local

area

networks

(LANs)

by

fax.

You

can

call

the

 

 

IBM

PC

Company

Automated

Fax

System

24

hours

a

day,

7

days a

 

116 ThinkPad i Series 1200/1300 User's Reference

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IBM i Series 1200, i Series 1300 manual Customer service and support

i Series 1300, i Series 1200 specifications

The IBM i Series 1200 and i Series 1300 are part of IBM's family of midrange servers, known for their reliability, performance, and integrated functionalities. These servers are designed to meet the needs of businesses of various sizes, providing the necessary tools to support critical business applications and processes.

One of the main features of the i Series 1200 is its robust architecture, which is built on a combination of powerful processors and memory options. The i Series 1200 utilizes IBM's POWER architecture, which is known for its high-performance capabilities and energy efficiency. This allows businesses to run demanding workloads smoothly while maintaining lower operational costs. The server's scalability also enables organizations to expand their computing resources as their needs grow.

The i Series 1300 takes this a step further by incorporating enhanced processing power and advanced storage options. With a greater number of cores and threads, the i Series 1300 can handle heavy multitasking and parallel processing more efficiently. This server is particularly beneficial for industries that require significant data processing capabilities, such as finance, healthcare, and manufacturing.

Both i Series models feature integrated storage systems, which streamline data management and enhance performance. The use of Solid State Drives (SSDs) in these systems allows for faster data access, increased reliability, and improved energy efficiency compared to traditional hard disk drives (HDDs). This is particularly advantageous in environments where speed and data integrity are paramount.

Additionally, the i Series 1200 and 1300 come with built-in security features designed to safeguard sensitive business information. IBM has integrated several advanced security technologies, including encryption and access controls, making it easier for organizations to comply with regulatory standards and protect their data from potential threats.

Moreover, IBM's i operating system plays a critical role in the functionality of the i Series servers. It offers a unique combination of a robust database management system, business intelligence tools, and application development capabilities. The seamless integration with various programming languages and platforms accelerates application development and enhances versatility.

Lastly, both the i Series 1200 and 1300 support virtualization technologies, enabling organizations to run multiple virtual servers on a single physical machine. This not only optimizes resource utilization but also simplifies management and reduces costs, making it an attractive option for businesses looking to enhance their IT infrastructure.

In conclusion, the IBM i Series 1200 and 1300 represent a powerful and reliable solution for businesses seeking to improve their computing capabilities. With their blend of performance, scalability, and security features, these servers are well-equipped to support the diverse needs of modern enterprises.