Troubleshooting charts

Modem problems

Problem

 

Action

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Your modem applicationMake sure that the

 

internal

modem

port

is

enabled by opening the "Device

does not work with theManager" window and

running

 

the

Modem

Wizard.

 

 

 

 

 

 

 

ThinkPad

modem.

If

the

modem

does

 

not

work

 

correctly,Online User'ssee theGuideand

correct

 

 

 

 

 

 

 

 

the resource conflict. If the modem works

correctly,

set the

following modem

 

 

tings

by

doing

the

following:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1. Double-clickMy

Computer

 

 

, Control

Panel

,

andModem

.

TheLucent Win

 

 

 

 

 

 

 

Modem

 

 

is

highlighted.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. ClickProperties

 

, not Dialing

Properties

.

 

 

 

 

 

 

 

 

 

 

 

 

 

3. Click

theConnection

 

tab.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4. If

 

there

is a

check) in markWaitthefor( dial

tone

before

dialing

box,

 

 

 

 

 

click

 

and

remove

it.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5. ClickAdvanced

 

.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6. If

there

 

is

a

 

check) in markUsetheerror(

control

box,

click

and

remove

it.

 

 

7. Add

a

check

mark)

(to Usetheflow

control

 

box

by

clicking

 

on

the box and

 

 

make

sure

thatHardware

(RTS/CTS)

 

 

is

selected.

 

 

 

 

 

 

 

 

 

8. Click OK

 

to

 

close

 

the

window.

 

 

 

 

 

 

 

 

 

 

 

 

 

9. Click OK

 

and

return

 

to

 

the

"Modem

Properties"

window.

 

 

 

 

 

 

10. Click Dialing

Properties

 

 

and

fill

in

all

 

boxes

andToneclickdialing

eitheror

 

 

 

Pulse

dialing .

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note:

Most

telephones today use tone dialing, where each button produces a

 

 

 

 

 

different tone, instead of pulse

dialing.

 

 

 

 

 

 

 

11.

ClickOK .

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

12. ClickClose

 

to

close

the

window.

 

 

 

 

 

 

 

 

 

 

 

 

 

13. Close

all

active

 

windows.

 

 

 

 

 

 

 

 

 

 

 

 

 

Run your modem application again.

Solving computer problems101

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IBM i Series 1300, i Series 1200 manual Modem problems, Tone, Dialing, Properties

i Series 1300, i Series 1200 specifications

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