Consulte a Declaração de Garantia Limitada IBM para obter uma explicação completa dos termos de garantia da IBM. Para obter serviços de garantia, mantenha seu comprovante de compra.

Nota: Os tempos de resposta podem variar; podem excluir alguns feriados.

Se possível, esteja próximo ao computador quando ligar. Tenha as seguintes informações à mão:

vModelo e tipo de máquina

vNúmeros de série de seus produtos de hardware IBM

vDescrição do problema

vTexto exato de todas as mensagens de erro

vInformações sobre configuração de hardware e software

Números de Telefones

Os números de telefone estão sujeitos a alterações sem aviso prévio. Para obter os números de telefones mais atualizados, vá para http://www.ibm.com/pc/support/ e clique em Support Phone List.

País

 

Número de telefone

 

 

 

Áustria

Österreich

01-24 592 5901

 

 

 

Bélgica - Holandês

Belgie

02-210 9820

 

 

 

Bélgica - Francês

Belgique

02-210 9800

 

 

 

Canadá

Toronto only

416-383-3344

 

 

 

Canadá

Canada - all other

1-800-565-3344

 

 

 

Dinamarca

Danmark

45 20 82 00

 

 

 

Finlândia

Suomi

09-459 6960

 

 

 

França

França

02 38 55 74 50

 

 

 

Alemanha

Deutschland

07032-1549 201

 

 

 

Irlanda

Irlanda

01-815 9200

 

 

 

Itália

Italia

02-7031 6101

 

 

 

Luxemburgo

Luxemburgo

298-977 5063

 

 

 

Países Baixos

Nederland

020-514 5770

 

 

 

Noruega

Norge

66 81 11 00

 

 

 

Portugal

Portugal

21-791 51 47

 

 

 

Espanha

España

91-662 49 16

 

 

 

Suécia

Sverige

08-477 4420

 

 

 

Suíça

Schweiz/Suisse/Svizzera

058-333 0900

 

 

 

Reino Unido

Reino Unido

01475-555 055

 

 

 

E.U.A. e Porto Rico

E.U.A. e Porto Rico

1-800-772-2227

 

 

 

Capítulo 5. Obtendo Informações, Ajuda e Serviços

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IBM Personal Computer manual Números de Telefones, País Número de telefone

Personal Computer specifications

The IBM Personal Computer, commonly known as the IBM PC, was introduced in 1981 and revolutionized the personal computing landscape. Designed as an open architecture system, it aimed to provide users with a versatile machine that could be tailored to specific needs. The original model, referred to as the IBM PC 5150, set the standard for personal computing and spawned a legacy that persists today.

One of the standout features of the IBM PC was its modular design. Users could easily upgrade components like memory, storage, and graphics cards, which fostered a thriving market for compatible third-party peripherals and software. The choice of an open architecture enabled other manufacturers to create compatible products, leading to a diverse ecosystem of hardware and software solutions.

Powered by the Intel 8088 microprocessor, the original IBM PC operated at a clock speed of 4.77 MHz. This chip laid the groundwork for subsequent generations of personal computers. The system initially came with 16 KB of RAM, expandable up to 640 KB, allowing for enhanced multitasking capabilities and improved performance as software demands grew.

Another key characteristic of the IBM PC was its use of the MS-DOS operating system. The combination of MS-DOS and the PC's hardware offered a robust environment for running applications, including productivity software, games, and utilities. The IBM PC also supported floppy disk storage, initially using 5.25-inch disks before transitioning to the more compact 3.5-inch disks.

The IBM PC's graphics capabilities were initially modest, featuring the CGA (Color Graphics Adapter) standard. However, as technology advanced, subsequent graphics systems like EGA (Enhanced Graphics Adapter) and VGA (Video Graphics Array) became available, allowing for richer visuals and higher resolutions.

IBM also introduced innovations like the PC Network, enabling linked computing and resource sharing. Another notable feature was the IBM BIOS (Basic Input/Output System), a critical component that facilitated hardware-software interaction and became vital for booting processes.

The legacy of the IBM Personal Computer continues to influence modern computing. It not only set the benchmark for compatibility and expansion but also led to the widespread adoption of personal computers in homes and businesses around the world. The IBM PC symbolized a pivotal moment in technology, transforming how people interacted with computers and laying the groundwork for the digital age.