Solving computer problems

A password problem

Problem: I forgot my password.

Solution: If you forgot your power-on password, you must take your computer to an IBM authorized servicer or marketing representative to have the password canceled.

If you forgot your hard disk password, IBM will not reset your password or recover data from the hard disk. You must take your computer to an IBM authorized servicer or an IBM marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

If you forgot your supervisor password, IBM will not reset your password. You must take your computer to an IBM authorized servicer or IBM marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.

A power switch problem

Problem: The system does not respond, and you cannot turn off the computer.

Solution: Turn off the computer by pressing and holding the power switch for 4 seconds or more. If the computer is still not reset, remove the ac adapter and the battery.

Keyboard problems

Problem: The cursor does not move after the computer returns from one of the power management modes.

Solution: Make sure you followed the instructions correctly when you installed Windows with the Advanced Power Management (APM) option.

Note: The APM option is supported in Windows® 98, and Windows NT®.

Note: Some models support Windows® XP only.

Problem: Some or all of the keys on the keyboard do not work.

Solution: If the problem occurred immediately after the computer returned from standby mode, enter the power-on password if any is set.

If an external keyboard is connected, the numeric keypad on your computer does not work. Use the numeric keypad on the external keyboard.

18ThinkPad® R40 Series Service and Troubleshooting Guide

Page 29 Page 31
Page 30
Image 30
IBM R40 manual Password problem, Power switch problem, Keyboard problems
Page 29 Page 31

R40 specifications

The IBM R40, part of the ThinkPad series, is a robust laptop that was introduced in the early 2000s, catering primarily to business professionals and demanding users. The R40 is notable for its combination of performance, reliability, and mobility, making it an attractive choice for those seeking a dependable mobile computing solution.

One of the standout features of the R40 is its sturdy design, which embodies the ThinkPad philosophy of durability and ergonomics. The laptop has a classic black chassis made from high-quality plastic and reinforced with magnesium alloy, providing resistance against everyday wear and tear. The spill-resistant keyboard is another practical aspect, designed to prevent damage from liquid spills.

The R40 is powered by Microsoft Windows XP, one of the most widely used operating systems during its time. It is equipped with a range of processors, including the Intel Pentium 4 M or the Pentium M, which contribute to its commendable performance in multitasking and running business applications. The laptop typically comes with 256 MB to 2 GB of RAM, with the flexibility to expand depending on user requirements, and a hard drive capacity of 30 GB to 100 GB for ample storage of files and software.

In terms of display, the R40 features a 14.1-inch or 15-inch XGA screen, providing clear visual performance for both professional and personal use. The TFT display offers vibrant colors and decent viewing angles, making it suitable for presentations and video playback. Additionally, the R40 includes an integrated graphics card, which provides adequate performance for general use, though it may struggle with intensive graphic applications.

The R40 is equipped with essential connectivity options, including USB ports, a PC Card slot, and a built-in Ethernet port for wired connections. Optional wireless connectivity through Wi-Fi is also available, allowing users to stay connected to the internet on the go. The presence of a DVD-ROM drive or optional CD-RW/DVD combo drive enhances its functionality, enabling users to access software and media easily.

Battery life is a crucial factor for portable devices, and the R40 offers moderate longevity, enabling around 3 to 4 hours of usage on a fully charged battery, depending on usage patterns. This ability to sustain work sessions without constant access to a power outlet increases its appeal for business travelers.

Overall, the IBM R40 is characterized by its reliable build quality, moderate performance, and comprehensive features, making it a suitable choice for users who prioritize functionality and durability in their laptop. Its design has stood the test of time, and it remains a respected option among those with an appreciation for the classic ThinkPad lineage.
Top Page Image Contents