Getting help and service

 

 

 

 

Country or region

Language

 

Telephone Number

 

 

 

 

Hong Kong

Cantonese

 

2825-7799

 

 

 

 

Ireland

English

 

01-815 9200

 

 

 

 

Italy

Italian

 

02-7031-6101

 

 

 

 

Japan

Japanese

 

*1

 

 

 

 

Luxembourg

French

 

298-977 5063

 

 

 

 

Mexico

Spanish

 

001-866-434-2080

 

 

 

 

Netherlands

Dutch

 

020-514 5770

 

 

 

 

New Zealand

English

 

0800-446-149

 

 

 

 

Norway

Norwegian

 

66 81 11 00

 

 

 

 

Peru

Spanish

 

0-800-50-866

 

 

 

 

Portugal

Portuguese

 

21-791 51 47

 

 

 

 

Russia

Russian

 

095-940-2000

 

 

 

 

Spain

Spanish

 

91-662 49 16

 

 

 

 

Sweden

Swedish

 

08-477 4420

 

 

 

 

Switzerland

German/

 

0583-33-09-00

 

French/

 

 

 

Italian

 

 

 

 

 

 

Taiwan

Mandarin

 

886-2-2725-9799

 

 

 

 

United

English

 

0-1475-555 055

Kingdom

 

 

 

 

 

 

 

United States

English

 

1-800-772-2227

 

 

 

 

Uruguay

Spanish

 

000-411-005-6649

 

 

 

 

Venezuela

Spanish

 

0-800-100-2011

 

 

 

 

*1 If you purchased your ThinkPad computer in Japan, the telephone number of the IBM Help Center is given to you as soon as you finish registering the computer. For detailed information, visit the Web site at www.ibm.com/jp/pc/ibmjreg

Getting help around the world

If you travel with your computer or relocate it to a country where your ThinkPad machine type is sold and serviced by IBM or by IBM autorized servicers who are authorized to perform warranty service, International Warranty Service is available for your computer.

Chapter 3. Getting help and service from IBM 45

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IBM R40 manual Getting help around the world

R40 specifications

The IBM R40, part of the ThinkPad series, is a robust laptop that was introduced in the early 2000s, catering primarily to business professionals and demanding users. The R40 is notable for its combination of performance, reliability, and mobility, making it an attractive choice for those seeking a dependable mobile computing solution.

One of the standout features of the R40 is its sturdy design, which embodies the ThinkPad philosophy of durability and ergonomics. The laptop has a classic black chassis made from high-quality plastic and reinforced with magnesium alloy, providing resistance against everyday wear and tear. The spill-resistant keyboard is another practical aspect, designed to prevent damage from liquid spills.

The R40 is powered by Microsoft Windows XP, one of the most widely used operating systems during its time. It is equipped with a range of processors, including the Intel Pentium 4 M or the Pentium M, which contribute to its commendable performance in multitasking and running business applications. The laptop typically comes with 256 MB to 2 GB of RAM, with the flexibility to expand depending on user requirements, and a hard drive capacity of 30 GB to 100 GB for ample storage of files and software.

In terms of display, the R40 features a 14.1-inch or 15-inch XGA screen, providing clear visual performance for both professional and personal use. The TFT display offers vibrant colors and decent viewing angles, making it suitable for presentations and video playback. Additionally, the R40 includes an integrated graphics card, which provides adequate performance for general use, though it may struggle with intensive graphic applications.

The R40 is equipped with essential connectivity options, including USB ports, a PC Card slot, and a built-in Ethernet port for wired connections. Optional wireless connectivity through Wi-Fi is also available, allowing users to stay connected to the internet on the go. The presence of a DVD-ROM drive or optional CD-RW/DVD combo drive enhances its functionality, enabling users to access software and media easily.

Battery life is a crucial factor for portable devices, and the R40 offers moderate longevity, enabling around 3 to 4 hours of usage on a fully charged battery, depending on usage patterns. This ability to sustain work sessions without constant access to a power outlet increases its appeal for business travelers.

Overall, the IBM R40 is characterized by its reliable build quality, moderate performance, and comprehensive features, making it a suitable choice for users who prioritize functionality and durability in their laptop. Its design has stood the test of time, and it remains a respected option among those with an appreciation for the classic ThinkPad lineage.