HP Pro 4300 C9H70UT C9H70UT#ABA manual Troubleshooting flowchart 2

Troubleshooting flowchart (continued)

Information pages
	YES
Can you print a
configuration page?
NO

Configuration page Print an event log. If error messages appear on the control-panel display when you try to see or print the configuration page, see “Alphabetical printer messages” on page 258 and “Numerical printer messages” on page 274.

Evaluate the

configuration page

After evaluating the

configuration page, go to

step 5.

Image quality

Does the print quality

meet customer requirements?

NO

Image defects

Compare the images with the sample defects in the image defect tables. See “Image-formation troubleshooting” on page 306.

Image defects corrected After meeting print quality requirements, go to step 6.

YES

Interface

Can the customer print successfully from the host computer?

NO

Perform corrective

actions

Repeat control-panel error message actions and image defect corrective actions until all errors and image defects are corrected.

See “Alphabetical printer messages” on page 258 and/or “Numerical printer messages” on page 274 and/or “Image-formation

troubleshooting” on

page 306.

YES

END

Figure 200. Troubleshooting flowchart (2 of 2)

Q2431-90912 Chapter 7 Troubleshooting 235