Table 41. Alphabetical printer messages (continued)

Message

Description

Action

 

 

 

 

 

 

INSTALL FUSER

The fuser is either not installed or

1.

The fuser is not fully seated

For help press

not correctly installed in the

 

or has been removed and

 

printer.

 

must be reinstalled for

 

 

 

 

printing to continue. See

 

 

 

 

“Fuser” on page 162.

 

 

 

If the fuser is in the printer,

 

 

 

remove and reinstall it.

 

 

 

If the fuser is not in the printer,

 

 

install it.

 

 

 

 

2.

Push the fuser firmly into the

 

 

 

printer until the blue levers on

 

 

 

both sides click into place.

 

 

3.

Press the HELP (

) button for

 

 

 

detailed information.

 

 

 

4.

Press the UP ARROW (

)

 

 

 

button and the

 

 

 

 

 

DOWN ARROW (

) button to

 

 

 

step through the instructions.

 

 

5.

If the error persists, verify that

 

 

 

the fuser connector

 

 

 

 

(J128 for the

 

 

 

 

 

HP LaserJet 4200; J228 for

 

 

 

the HP LaserJet 4300) is

 

 

 

 

good.

 

 

 

 

6.

Replace the fuser assembly.

 

 

 

See “Fuser” on page 162.

 

 

7.

Replace the DC controller

 

 

 

PCA. See

 

 

 

 

 

“DC controller PCA” on

 

 

 

 

page 181.

 

 

 

 

8.

Replace the power supply.

 

 

 

See “Power supply” on

 

 

 

 

page 188.

 

 

 

 

 

 

 

LOAD TRAY XX:

Tray XX is either empty (based on

1.

Press the HELP (

) button

<TYPE> <SIZE>

the operation of the paper sensor)

 

for detailed information.

 

For help press

or configured for a type and size

2.

Press the UP ARROW (

)

 

other than that specified in the

 

button and the

 

 

alternates with

job.

 

DOWN ARROW (

) button to

 

 

 

step through the instructions.

LOAD TRAY XX:

 

3.

Print a configuration page

<TYPE> <SIZE>

 

 

and verify that the tray

 

TO USE ANOTHER

 

 

settings are correctly set. See

TRAY PRESS

 

 

“Configuration page” on

 

 

 

 

page 241.

 

 

 

 

4.

If the tray settings on the

 

 

 

 

configuration page do not

 

 

 

match the actual tray setting,

 

 

 

verify that the indicated tray’s

 

 

 

paper width switch (SW102,

 

 

 

SW801, or SW1) is operating

 

 

 

correctly. See figure 213 on

 

 

 

page 336, figure 217 on page

 

 

 

340, or figure 220 on page

 

 

 

343.

 

 

 

 

 

 

 

 

262 Troubleshooting

Q2431-90912

Page 282
Image 282
HP Pro 4300 C9H70UT C9H70UT#ABA manual See Fuser on, Configuration page on