HP Pro 4300 C9H70UT C9H70UT#ABA Printer switches, Correctly install, Paper-feed assembly sensor

Table 42. Numerical printer messages (continued)

Message		Description	Action
CONTINUED		CONTINUED	CONTINUED
13.01.00. or	13.03.00		11. Verify that the top-of-page
JAM IN TRAY X				sensor (PS103) is operating
For help press				correctly and that the sensor
				flag can freely move. Replace
or				the sensor if it is not operating
				correctly. See “Printer
13.03.00				switches and sensors” on
PAPER JAM OPEN INPUT TRAYS				page 336.
THEN OPEN AND CLOSE TOP COVER			12. Replace the
				DC controller PCA. See
				“DC controller PCA” on
				page 181.
13.02.00 or	13.05.00 or	A jam exists in the top-cover area.	1.	Press the HELP (	) button
13.20.00 or	13.21.00			for detailed information about
JAM IN TOP		A 13.02.00 error message		clearing the jam.
COVER AREA		indicates that the media did not	2.	Press the UP ARROW ( )
For help press		pass the top-of-page		button and the
		sensor (PS103) within the		DOWN ARROW (	) button to
		specified time.		step through the instructions.
			3. Check the pre-feed,
		A 13.05.00 error message		top-of-page, and fuser
		indicates that the media did not		assembly sensors (PS102,
		arrive at the fuser delivery		PS103 and PS 108) and
		sensor (PS108) within the		verify that the sensor arms
		specified time.		move freely. (sSe “Location
				of printer switches and
		A 13.20.00 error message		sensors” on page 336.)
		indicates that the printer power	4. If the paper-feed assembly
		was turned on or that the printer		has been replaced, verify that
		attempted to initialize while the		the pre-feed sensor (PS102)
		pre-feed sensor (PS102), the top		is installed correctly. See
		of page sensor (PS102) and/or		“Correctly install the
		the fuser delivery sensor (PS108)		paper-feed assembly sensor
		was detecting media.		flag” on page 197.
			5. Replace the top-of-page
		A 13.21.00 error message		sensor (PS103). See
		indicates that the top cover open		“Location of printer switches
		switch (SW101) was activated		and sensors” on page 336.
		while a print job was printing (the	6.	Replace the top-cover-open
		top cover was opened or the		switch (SW101). See
		switch is defective).		“Location of printer switches
				and sensors” on page 336.
			7. Replace the fuser (PS108).
				See “Fuser” on page 162.
			8.	Replace the
				DC controller PCA. See
				“DC controller PCA” on
				page 181.
			9. If this error message appears
				frequently, see “Paper-path
				troubleshooting” on
				page 295.

Q2431-90912 Chapter 7 Troubleshooting 277