Table 41. Alphabetical printer messages (continued)

Message

Description

Action

 

 

 

 

 

EIO DISK X

The EIO disk in slot X is not

1.

Remove the EIO disk from

NOT FUNCTIONAL

working correctly.

 

the indicated slot and reinstall

For help press

 

 

it.

 

 

 

2.

If the error persists, replace

 

 

 

the EIO disk drive

 

 

 

 

 

ENVELOPE FEEDER EMPTY

The envelope feeder is empty.

1.

Refill the envelope feeder.

 

 

2.

Turn off the printer.

 

 

 

3.

Remove and then reinstall

 

 

 

the accessory. Turn the

 

 

 

printer on.

 

 

 

4.

If the error persists, replace

 

 

 

the envelope feeder.

 

 

 

 

 

FLASH DEVICE

A flash DIMM is installed in one of

1.

Printing can continue for jobs

FAILURE

the formatter slots.

 

that do not require the

 

 

 

flash DIMM.

 

alternates with

 

2.

Press the SELECT (

) button

 

 

 

to continue.

 

READY

 

3.

If the message persists,

For menus press

 

 

remove and reinstall the

 

 

 

flash DIMM. See “Firmware

 

 

 

DIMM” on page 160.

 

 

 

4.

If the message persists,

 

 

 

replace the flash DIMM. See

 

 

 

“Firmware DIMM” on

 

 

 

 

page 160.

 

 

 

 

 

FLASH FILE

The printer received a PJL file

1.

Printing can continue.

OPERATION FAILED

system command that attempted

2.

Turn the printer off and then

 

to perform an illogical operation

 

back on to delete the

 

alternates with

(for example, a command to

 

message from the display.

 

download a file to a non-existent

3.

If the message reappears, a

READY

directory).

 

problem might exist with the

For menus press

 

 

software application.

 

 

 

 

 

FLASH FILE

The printer received a PJL file

1.

Use HP Web Jetadmin

SYSTEM IS FULL

system command that attempted

 

Device Storage Manager

 

to store something on the file

 

software to delete files from

alternates with

system. The attempt was

 

the flash memory and try

 

unsuccessful because the file

 

again.

 

READY

system is full.

2.

Press the SELECT (

) button

For menus press

 

 

to continue.

 

 

 

 

 

FLASH IS

The file system device is

1.

To enable writing to the flash

WRITE PROTECTED

protected and no new files can be

 

memory, turn off the write

 

written to it.

 

protection by using the device

alternates with

 

 

storage manager in HP Web

 

 

 

Jetadmin.

 

READY

 

2.

Press the SELECT (

) button

For menus press

 

 

to continue.

 

 

 

 

INCORRECT

The wrong personal identification

Type the correct PIN code. After

 

number (PIN) was typed.

three incorrect PIN entries, the

 

 

printer returns to the Ready state.

 

 

 

 

 

260 Troubleshooting

Q2431-90912

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HP Pro 4300 C9H70UT C9H70UT#ABA manual Firmware Dimm on